Device Engineering

Device Engineering at Barclays

Embark on a transformative journey as a Device Engineering professional at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. At Barclays, we don't just anticipate the future - we're creating it.

Purpose of the Role

The purpose of this role is to build and maintain infrastructure platforms and products that support applications and data systems, utilizing hardware, software, networks, and cloud computing platforms as required. The aim is to ensure the infrastructure is reliable, scalable, and secure, focusing on the reliability, availability, and scalability of systems through software engineering techniques, automation, and best practices in incident response.

Key Responsibilities and Skills

To be successful in this role, you should possess the following skills and capabilities:

• Expert-level PowerShell scripting, including modules and API integrations.
• Deep knowledge of Windows imaging (capture/customize WIM files, DISM, WinPE).
• Experience with device drivers, BIOS/UEFI, and hardware compatibility.
• Proficiency in patch management and OS servicing strategies.
• Familiarity with Active Directory, Group Policy, and networking fundamentals.
• Design, maintain, and automate Windows 10/11 OS images using MDT (Microsoft Deployment Toolkit) and SCCM (System Center Configuration Manager).
• Develop standardized deployment workflows for diverse hardware/software configurations.
• Integrate security baselines (e.g., CIS Benchmarks) into OS deployments.
• Administer SCCM/MECM infrastructure (site hierarchy, boundaries, DP management).
• Create and deploy applications, packages, software updates, and task sequences.
• Troubleshoot deployment failures and optimize SCCM performance.
• Script complex tasks (e.g., driver injection, post-build configurations) using PowerShell.
• Automate imaging, patching, reporting, and compliance workflows.
• Engineer solutions for device provisioning (Autopilot), co-management (Intune/SCCM), and endpoint analytics.
• Manage driver/firmware updates via Dell Command | Intel vPro/HPIA.
• Implement zero-touch deployment (ZTD) strategies.
• Extend MDT/SCCM with modern tools and evaluate/integrate cloud-based solutions (Azure, Intune).
• Maintain documentation (architecture diagrams, SOPs, knowledge base).
• Partner with Security, App Dev, and Service Desk teams to resolve endpoint issues.
• Mentor junior engineers and lead continuous improvement initiatives.

Highly Valued Skills

Some other highly valued skills may include:

• Microsoft certifications (e.g., MS-100, MS-101, AZ-140).
• Experience with Microsoft Intune, Autopilot, and Windows 365.
• Background in security hardening (BitLocker, Credential Guard, compliance policies).
• Cloud exposure (Azure Virtual Desktop, Azure Logic Apps).

Assessment Criteria

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

Accountabilities

• Build Engineering: Develop, deliver, and maintain high-quality infrastructure solutions to fulfill business requirements, ensuring measurable reliability, performance, availability, and ease of use. This includes identifying appropriate technologies and solutions.
• Incident Management: Monitor IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages, using data to drive down mean time to resolution.
• Automation: Develop and implement automated tasks and processes to improve efficiency and reduce manual intervention, utilizing software scripting/coding disciplines.
• Security: Implement secure configurations and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorized access.
• Teamwork: Engage in cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data-driven approach.
• Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Assistant Vice President Expectations

As an Assistant Vice President, you are expected to:

• Advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness, collaborating closely with other functions/business divisions.
• Lead a team performing complex tasks, utilizing well-developed professional knowledge and skills to deliver work that impacts the whole business function.
• Set objectives, coach employees, appraise performance, and determine reward outcomes if the position has leadership responsibilities, demonstrating the four LEAD behaviors: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others.
• For individual contributors, lead collaborative assignments and guide team members through structured assignments, identifying the need for other areas of specialization and new directions for projects, combining cross-functional methodologies.
• Consult on complex issues, providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work closely related to other areas, requiring an understanding of how areas coordinate and contribute to organizational objectives.
• Collaborate with business-aligned support areas to stay updated with business activity and strategy.
• Engage in complex data analysis from multiple internal and external sources to solve problems creatively and effectively.
• Communicate complex information, including sensitive or difficult content, effectively to diverse audiences.
• Influence or convince stakeholders to achieve desired outcomes.

Barclays Values & Mindset

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Key skills/competency

• PowerShell Scripting
• Windows Imaging (MDT/SCCM)
• Device Driver Management
• Patch Management
• Active Directory/Group Policy
• Endpoint Management (Intune/Autopilot)
• Security Baselines
• Automation
• Cloud Integration (Azure)
• Troubleshooting