Gestionnaire Middle Office (F/H) CDD - Lyon
Banque Populaire Auvergne Rhône Alpes · Lyon, Auvergne-Rhône-Alpes, France
- On site
- Contract
- €30,000 / year
- Lyon, Auvergne-Rhône-Alpes, France
Job highlights
- Manage fragile client accounts and legal seizures.
- Handle child support and other legal payment processing.
- Participate in reliability projects for protected adults.
- Requires rigor, customer service, and teamwork.
- 5-month fixed-term contract in Lyon.
About the role
Gestionnaire Middle Office (F/H) CDD - Lyon
About Banque Populaire Auvergne Rhône Alpes:
Banque Populaire Auvergne Rhône Alpes is a committed regional cooperative bank, part of the BPCE group, focused on client relationships and supporting energy transition.
Why do we need you?
We are seeking a Gestionnaire Clientèle Fragile (F/H) for a 5-month fixed-term contract in Lyon to support our development.
Responsibilities:
- Participate in reliability projects for protected adults.
- Manage client transfers from the fragile client service to the local network.
- Handle unclaimed account entries and follow up on them.
- Process child support payments and, if applicable, other legal seizures (SATD, Bailiff Seizures).
Required Profile and Skills:
- Rigor and respect for deadlines (daily processing within fixed hours).
- Customer service orientation (clients, legal representatives, branches).
- Proficiency with IT tools.
- Curiosity and strong team spirit.
- Discretion is essential.
Additional Information:
Why join us?
- To rigorously manage reliability projects and processes related to fragile clients.
- The role requires versatility.
- You will receive support from a dedicated manager and a cohesive team for a successful integration.
Key skills/competency:
- Gestionnaire Middle Office
- Fiabilisation
- Clientèle Fragile
- Pensions Alimentaires
- SATD
- Saisies Huissier
- Rigueur
- Sens du contact
- Esprit d'équipe
- Discrétion
Skills & topics
- Gestionnaire Middle Office
- CDD
- Lyon
- Banque Populaire
- Middle Office
- Clientèle Fragile
- Legal Seizures
- Finance
- Banking
- Customer Service
How to get hired
- Tailor your resume: Highlight your experience with financial processing, client relations, and data reliability.
- Address specific requirements: Emphasize your rigor, sense of contact, IT skills, teamwork, and discretion in your application.
- Prepare for interviews: Be ready to discuss your experience with financial processes and how you handle sensitive client information.
- Demonstrate teamwork: Showcase examples of successful collaboration in previous roles.
Technical preparation
Familiarize yourself with banking software.,Review financial processing workflows.,Understand legal seizure procedures.,Practice data entry accuracy.
Behavioral questions
Describe a time you managed tight deadlines.,How do you handle sensitive client information?,Give an example of strong teamwork.,How do you stay organized and rigorous?
Frequently asked questions
- What are the main responsibilities of a Gestionnaire Middle Office at Banque Populaire Auvergne Rhône Alpes?
- As a Gestionnaire Middle Office at Banque Populaire Auvergne Rhône Rhône Alpes, you will be responsible for managing various projects related to protected adults, handling client transfers, processing child support payments, and dealing with legal seizures. This role requires a strong sense of rigor and attention to detail.
- Is this a remote or on-site position at Banque Populaire Auvergne Rhône Alpes?
- This Gestionnaire Middle Office position is based in Lyon, France. While the description emphasizes the importance of client and agency interaction, specific remote work options are not detailed. It's best to inquire about the work arrangement during the application process.
- What qualifications are essential for the Gestionnaire Middle Office role in Lyon?
- Essential qualifications for the Gestionnaire Middle Office role include strong rigor, respect for deadlines, excellent customer service skills, proficiency with IT tools, curiosity, a strong team spirit, and a high degree of discretion. Experience with financial processing and legal seizures is highly valued.
- What is the duration of the contract for the Gestionnaire Middle Office position?
- The Gestionnaire Middle Office position at Banque Populaire Auvergne Rhône Alpes is a fixed-term contract (CDD) for a duration of 5 months.
- How does Banque Populaire Auvergne Rhône Alpes support new employees in this role?
- Banque Populaire Auvergne Rhône Alpes ensures a successful integration by providing a dedicated manager and a supportive, cohesive team that is attentive to new employees' needs. This ensures you have the guidance and resources to succeed in the Gestionnaire Middle Office role.