AI Business Delivery Lead

About the Bank of New Zealand

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

About the AI Business Delivery Lead Role

This is a new and exciting opportunity at BNZ, where you’ll play a key part in our artificial intelligence (AI) journey, through the implementation and delivery of AI initiatives.

Key Responsibilities

• Deliver complex AI-driven programmes of work that support transforming the way BNZ work and deliver services, establishing and maintaining appropriate governance.
• Own the delivery of business outcomes across key components of BNZ’s AI programme, including AI initiatives and AI-enabled features.
• Demonstrate leadership, build strong relationships, negotiating with key stakeholders to ensure successful delivery of outcomes.
• Help define business cases for AI initiatives, supported by an understanding of people, processes and proposed business impacts.
• Partner closely with relevant teams to align on objectives, scope and success measures; supporting change management plans including communications, readiness, training and adoption planning.
• Leverage data and analytics to ensure capabilities can be monitored in line with BNZs policy, risk and control frameworks.

Desired Attributes

We’re looking for an experienced leader that has delivered AI and/or data related initiatives in a highly complex & regulated business. You’ll demonstrate previous experience in a product ownership or delivery role, where you have successfully managed stakeholders and achieved outcomes. You will bring:

• Experience or strong knowledge working with AI platforms and leveraging AI capability to transform business processes.
• Strong understanding of leveraging data and analytics along with model development and monitoring methodologies to achieve the required business outcomes.
• Risk management knowledge and experience.
• Ability to articulate complex AI concepts to wider audiences in a simple to understand way to support decision making processes.
• Demonstrable experience of operating effectively at senior leadership level to influence successful outcomes but also challenge approaches and outcomes where necessary.

Why This Opportunity is Exciting

This is a newly created position and therefore the successful applicant will have an opportunity to shape and form the role. You’ll make a real impact through your leadership, providing insights and a unique perspective on the outlook, as well as guiding and assisting the team and stakeholders navigate through complex challenges.

Come to the Bank of New Zealand

This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it.

Key skills/competency

• AI delivery
• Program management
• Stakeholder management
• Risk management
• Data analytics
• Business case development
• Change management
• AI platforms
• Model monitoring
• Leadership