
SBA Portfolio Analyst
Bank of Hope · Dallas, TX
- On site
- Full-time
- $62,500 / year
- Dallas, TX

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Job highlights
- Handle SBA loan servicing actions under supervision.
- Analyze financial data and monitor loan covenants.
- Process transactional servicing actions and prepare credit memos.
- Maintain reports and assist senior officers.
- Ensure compliance with bank and SBA policies.
About the role
About the Role
As the SBA Portfolio Analyst, you will be responsible for handling transactional and straightforward servicing actions on the existing loan portfolio under the senior officers’ supervision.
Key Responsibilities
- Answer mainline calls and process transactional servicing actions.
- Prepare credit memos that are simple or with minor complexity to appropriate lending authority for approval.
- Analyze financial statements or tax returns to generate relevant ratios including DCRs under the supervision of senior officers.
- Monitor loan covenants and conditions per loan agreement, collect documents, and follow-up delinquent accounts.
- Maintain various monitoring and loan status reports.
- Order various third-party provided services.
- Provide assistance to senior officers.
- Attend trainings and meetings as assigned.
- Comply with Bank and U.S. SBA’s established loan policies and procedures.
- Comply with regulatory requirements including Bank Secrecy Act-Anti Money Laundering, OFAC, US Patriot Act, Privacy Act and Community Reinvestment Act.
- Other duties and responsibilities assigned by the supervisor.
Job Qualifications/Requirements
- Education/Credentials: Minimum: High School Diploma
- Prior Experience: Some experience in customer services functions a plus, but not required.
- Technical Skills: Good written and oral communication skills; Ability to define problems, collect data, establish facts, and draw conclusions; Ability to follow various work instructions with positive attitude.
Compensation
The salary range for this full-time position is $24.04 Hourly - $28.85 Hourly + bonus + benefits. Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience.
Equal Employment Opportunity
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Key skills/competency
- SBA Loan Servicing
- Credit Analysis
- Financial Statement Analysis
- Loan Portfolio Management
- Customer Service
- Regulatory Compliance
- Report Maintenance
- Problem Solving
- Communication Skills
- Data Collection
Skills & topics
- SBA Portfolio Analyst
- Loan Servicing
- Credit Analysis
- Financial Analysis
- Portfolio Management
- Banking
- Compliance
- Customer Service
- Reporting
- Underwriting Support
How to get hired
- Tailor your resume: Highlight customer service, data analysis, and SBA loan experience.
- Showcase technical skills: Emphasize strong communication, problem-solving, and attention to detail.
- Understand the role: Focus on your ability to follow instructions and maintain a positive attitude.
- Prepare for interviews: Be ready to discuss your analytical skills and understanding of compliance.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of an SBA Portfolio Analyst at Bank of Hope?
- The SBA Portfolio Analyst at Bank of Hope handles transactional servicing actions for SBA loans, prepares credit memos, analyzes financial statements, monitors loan covenants, and maintains reports, all under the supervision of senior officers. They also ensure compliance with bank and SBA policies.
- What qualifications are required for the SBA Portfolio Analyst position?
- A minimum of a High School Diploma is required. While not mandatory, some customer service experience is a plus. Strong written and oral communication skills, the ability to analyze data, and follow instructions are essential technical skills.
- What is the salary range for the SBA Portfolio Analyst role at Bank of Hope?
- The salary for this full-time position ranges from $24.04 to $28.85 per hour, plus bonus and benefits. The exact compensation will depend on your qualifications, experience, and the specific location.
- Does Bank of Hope offer opportunities for growth within the SBA Portfolio Analyst role?
- While the job description doesn't explicitly detail growth paths, the role involves working under senior officers and attending assigned trainings, which suggests opportunities for learning and development within the SBA loan portfolio management function at Bank of Hope.
- What kind of analytical tasks will an SBA Portfolio Analyst perform at Bank of Hope?
- An SBA Portfolio Analyst will analyze financial statements and tax returns to generate relevant ratios, including Debt Service Coverage Ratios (DCRs), under the supervision of senior officers. This involves assessing the financial health of borrowers.
- How does Bank of Hope ensure compliance with regulations in this role?
- The SBA Portfolio Analyst is required to comply with all established loan policies and procedures of Bank of Hope and the U.S. SBA. This includes adherence to regulatory requirements such as the Bank Secrecy Act, Anti-Money Laundering, OFAC, US Patriot Act, Privacy Act, and Community Reinvestment Act.