Human Resources Intern

Overview

The Human Resources Intern will be responsible for coordinating and conducting human resources functions in different areas, such as recruitment, onboarding, background checks and other ad hoc projects. They will also advise and assist in implementing relevant bank policies and procedures.

Responsibilities

The Human Resources Intern may be assigned to one or more of the functions below:

Recruitment

• Assist in analyzing, evaluating, developing and maintaining the Bank’s staffing needs and ensure its execution by reviewing new hire applications and job descriptions provided by user departments.
• Understand recruitment related employment law.
• Perform full cycle recruitment activities including but not limited to creating job postings, sourcing, screening resumes, liaising with staffing agencies, coordinating interviews, and making recommendations to hiring managers.
• Maintain up to date records of the recruiting process including resumes received, and interviews conducted.
• Assist with the intern to full-time and consultant to full-time conversion process following the Bank’s recruitment policies and procedures.

Training and Development

• Conduct training programs implementation and coordination.
• Assist in planning, organizing, developing, and implementing comprehensive training and development programs for the Bank to provide staff with cutting edge techniques and information that related to their assignments and development.
• Communicate with employees/external vendors on training related topics.

Onboarding

• Conduct the new hire onboarding program by providing introductory presentations, collecting and verifying required documents, etc.
• Collaborate with Payroll team to maintain and manage information in personnel folders/files/database.
• Conduct annual review of the onboarding documents and process with outside counsel and relevant parties.
• Monitor the legal requirements and changes related to employee onboarding process and make recommendation as needed.

Termination

• Facilitate employee termination processes by sending out relevant notifications, collecting and seeking approvals on access deactivation documents, and setting up exit interviews.
• Document all termination notification, forms and communications.

Employee Relations

• Coordinate and facilitate assigned investigations to resolve any employee related complaints or concerns and report to the department’s management when necessary.
• Conduct or participate in investigating, reviewing, analyzing, and recommending solutions for employee related issues.
• Initiate meetings or conversations with outside counsel, relevant counterparties, and/or General Counsel.

Compliance

• Follow all internal policies and procedures within the Bank’s risk framework.
• Escalate any potential violation of internal policies and procedures and/or any local, state and federal laws.
• Support periodic audit by providing documentation evidence.

Diversity, Equity and Inclusion Initiatives

• Conduct strategic analysis to plan for DEI related initiatives for the year.
• Spearhead and coordinate DEI related initiatives (e.g. DEI trainings, Demographic Survey, Employee Resource Groups, etc.)

Employment Mobility Management

• Update the Bank’s turnover report and ensure its accuracy.
• Administer employees’ inter-department transfer and management level work transition processes.
• Administer employee off-boarding process, including but not limited to email notifications to relevant parties upon receiving resignation, assisting employees with checkout forms.
• Notify relevant parties of employee mobility updates for new hires, transfers and terminations, including weekly Executive Management Memorandum and daily Employee Mobility Report.
• Administer the update of the bank-wide organization charts semi-annually and at an ad hoc basis when needed.

Ad Hoc Project

• Participate and manage departmental/bank-wide ad hoc projects on an as needed basis.

Qualifications

• Relevant internship experiences preferred.
• Bachelor’s degree required at the time of hiring, Master’s degree preferred.
• Knowledge of Employment law/EEOC requirements, Financial/ Banking Industry, Employment Benefit and Compensation, Training & Development Processes preferred.
• SHRM-SCP/SHRM-CP/SPHR/PHR/other HR certifications preferred.
• Possess capability to multi-task and work in fast-paced environment.
• Excellent communication skills in verbal and writing are required.
• Bilingual ability in Mandarin is highly preferred.

Key skills/competency

• Recruitment
• Onboarding
• Employee Relations
• Compliance
• Training & Development
• Diversity, Equity, and Inclusion (DEI)
• Employment Law
• Communication Skills
• Organizational Skills
• Multitasking