Administrative Assistant

Who We Are

BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There’s no denying our work is demanding, both in volume and pace, but we’re up for the challenge. We love the balance of hard work and fun – so, you’ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond.

BAL offers competitive pay, a discretionary annual bonus, and a supportive, team-oriented culture, along with an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match.

Who You Are

You are looking for work that has a purpose. You aren’t afraid to roll up your sleeves and get stuff done. You learn quickly, move fast, and embrace challenge and detail, as well as creative thinking. You believe you have something unique to contribute and aren’t afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome.

Overview of the Administrative Assistant Role

The Administrative Assistant at the Administrative Services Center, under the guidance of the Administrative Supervisor or Practice Support Manager, is dedicated to providing exceptional administrative support to the legal teams within the firm. This role thrives on ensuring the accurate preparation of documents, meeting deadlines, and delivering superior client service to both internal and external stakeholders.

Primary Responsibilities

• Precise data entry of receipt/approval notice details into the in-house database, ensuring accurate representation of government case numbers and validity dates.
• Preparation of meticulously crafted approval letters and notifications for external clients.
• Efficient coordination and rescheduling of appointments with external clients per the directives of the US government.
• Preparation of requests for petition withdrawals to government agencies.
• Update the internal ticketing system to reflect the precise status of requests from legal teams.
• Ensure the physical filing of paperwork with government agencies and the seamless uploading of documents to internal systems.
• Perform general copying and scanning of documents with precision.
• Prepare shipping labels, and letters, and collate packets for employer/client copies in a methodical manner.
• Utilize and update the in-house database according to the provided instructions.
• Provide valuable assistance with projects related to the practice as required.

Qualifications

• Possesses a minimum of 1+ years of experience in an office environment.
• Preferred experience working in immigration-related tasks.
• High School Diploma or equivalent required. Associate degree or 2 years of college preferred.
• Adapts quickly to new technologies, ensuring seamless integration into daily tasks.
• Quick grasp of new processes, adept at applying technological skills.
• Proficient in general office clerical tasks including phones, typing, and filing.
• Demonstrated proficiency in the Microsoft Office Suite.
• Ability to effectively manage multiple assignments concurrently.
• Possesses a keen eye for detail and unwavering commitment to accuracy.
• Capable of managing heavy workloads efficiently.
• Exceptional verbal and written communication skills.
• Exemplifies excellent customer service with a positive and welcoming demeanor.

Key Skills/Competency

• Administrative Support
• Data Entry
• Document Preparation
• Client Service
• Immigration Support
• Office Management
• Microsoft Office Suite
• Attention to Detail
• Time Management
• Communication Skills