10 days ago

Assistant Manager, Debt Management Services SME

Bajaj Finserv

On Site
Full Time
₹750,000
Bengaluru, Karnataka, India

Job Overview

Job TitleAssistant Manager, Debt Management Services SME
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary₹750,000
LocationBengaluru, Karnataka, India

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Job Description

Job Purpose

The Assistant Manager, Debt Management Services SME will achieve Debt Management Services targets for the respective branch assigned, ensuring meeting PI Targets. This role also involves continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities.

Duties And Responsibilities

  • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Provide regular reports on collection activities and performance.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Case to Case tracking.
  • Resolution at per AOP with in agreed timelines.
  • Portfolio Management.
  • Debt Collection Strategy.
  • Target Achievement.
  • Regulatory Compliance.
  • Reporting and Analysis.
  • Risk Management.
  • Team Leadership.
  • Vendor Management.
  • Co-ordinating with internal and external clients.

Required Qualifications And Experience

Candidates for the Assistant Manager, Debt Management Services SME role should possess proven experience in:

  • Achieving collections targets, including customer/agency visits.
  • Monitoring performance against established parameters and providing timely updates.
  • Ensuring strict compliance with legal guidelines during product repossessions.
  • Maintaining accurate records of all customer interactions and transactions.
  • Generating and submitting regular reports on collection activities and performance.
  • Promptly and effectively handling escalations to achieve resolution.
  • Daily DRR (Daily Risk Report) management.
  • Developing and implementing effective strategies to enhance collection rates.
  • Proficiency in case-to-case tracking.
  • Achieving resolutions in line with the Annual Operating Plan (AOP) within agreed timelines.
  • Expertise in Portfolio Management.
  • Strong grasp of Debt Collection Strategy.
  • Consistent Target Achievement.
  • Adherence to Regulatory Compliance.
  • Skills in Reporting and Analysis.
  • Experience in Risk Management.
  • Demonstrated Team Leadership capabilities.
  • Competence in Vendor Management.
  • Ability to coordinate effectively with internal and external clients.

Key skills/competency

  • Debt Management
  • Collections Strategy
  • Risk Management
  • Regulatory Compliance
  • Vendor Management
  • Portfolio Management
  • Target Achievement
  • Reporting & Analysis
  • Escalation Handling
  • SME Finance

Tags:

Assistant Manager, Debt Management Services
Debt Collection
Risk Management
Regulatory Compliance
Vendor Management
Portfolio Management
Target Achievement
Escalation Handling
Fraud Detection
SME Lending
CRM
Collection Software
Data Analytics Tools
Microsoft Office Suite
Financial Management Software
ERP Systems
Risk Assessment Tools
Compliance Software
Performance Monitoring Tools

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How to Get Hired at Bajaj Finserv

  • Research Bajaj Finserv's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
  • Tailor your resume for debt management: Highlight your experience in collections, risk management, and regulatory compliance specific to Bajaj Finserv's needs.
  • Showcase SME client expertise: Emphasize your ability to manage debt services for Small and Medium Enterprises within a financial services context.
  • Prepare for competency-based interviews: Practice discussing your experience in target achievement, vendor management, and handling escalations effectively.
  • Demonstrate commitment to compliance: Be ready to articulate your understanding and adherence to legal guidelines in debt recovery processes.

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