3 days ago
Assistant Manager - BFS Direct
Bajaj Finserv
On Site
Full Time
₹500,000
Bengaluru, Karnataka, India
Job Overview
Job TitleAssistant Manager - BFS Direct
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary₹500,000
LocationBengaluru, Karnataka, India
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Job Description
Job Purpose
This position is open with Bajaj Finance Limited.
Duties And Responsibilities
- Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
- Daily cash collection / updating and deposition.
- Preparing daily cash collection report and sending the same to HO.
- Checking and updating agency collection.
- Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level.
- Coordinating with HO/TCS to solve the customer query with in TAT.
- Reporting of location cash and customer service details on daily basis.
- Cross selling the insurance and other products to walk in customers.
- Collecting customer feedback about our service and products.
- Also in some location Credit person is handling the LC responsibility too.
- Branch admin related works to be done with the help of admin manager as per company policy and requirement.
Required Qualifications And Experience
- Capable of interacting with customer and collection agency.
- MBA with 0 - 3 years of relevant experience.
- Has worked with reputed Bank/Financial Institution in Consumer Financing.
- Positive attitude and team player.
Key skills/competency
- Cash Management
- Customer Service
- Financial Product Sales
- Compliance Adherence
- Daily Reporting
- Agency Coordination
- Issue Resolution
- Branch Operations
- Customer Feedback Collection
- Cross-selling
How to Get Hired at Bajaj Finserv
- Research Bajaj Finserv's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for BFS Direct: Highlight experience in cash management, customer service, and financial product sales.
- Prepare for financial services interviews: Understand banking operations, compliance, and customer interaction scenarios.
- Showcase your customer service skills: Emphasize problem-solving, communication, and client satisfaction experiences.
- Demonstrate product cross-selling ability: Provide examples of successful upselling or cross-selling financial products.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What are the primary responsibilities of an Assistant Manager - BFS Direct at Bajaj Finserv?
02What kind of experience is Bajaj Finserv looking for in an Assistant Manager - BFS Direct candidate?
03How does the Assistant Manager - BFS Direct role contribute to customer satisfaction at Bajaj Finserv?
04What opportunities exist for an Assistant Manager - BFS Direct to cross-sell products at Bajaj Finserv?
05What are the key compliance aspects for an Assistant Manager - BFS Direct at Bajaj Finserv?
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