Assistant Manager - BFS Direct
Bajaj Finserv · Bengaluru, Karnataka, India
- On site
- Full-time
- ₹300,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Manage delinquent portfolios for business profitability.
- Achieve collection efficiencies and meet targets.
- Ensure proper documentation and process adherence.
- Liaise with legal for speedy recovery.
- Requires graduate with 0-3 years experience.
About the role
Assistant Manager BFS Direct
Bajaj Finance Limited is seeking an Assistant Manager for their BFS Direct team in Bengaluru. This role is crucial for enhancing business profitability by effectively managing the delinquent portfolio.
Responsibilities:
- Achieve desired collection efficiencies across managed products.
- Ensure adequate collection intensity and follow-up for all delinquent accounts.
- Meet monthly targets for Cost of Collections and PI.
- Continuously review portfolio, reporting early/potential stress accounts.
- Properly document all collection activities in Collection Trails.
- Adhere to all collection processes and risk governance mandates.
- Liaise with legal/law enforcement for speedy recovery.
- Provide feedback on collections strategies.
- Ensure optimal resource utilization (visits, contacts, PTP conversion, settlements).
- Maintain zero delay in cash TAT and MIS.
Required Qualifications and Experience:
- Graduate in any specialization.
- Good verbal and written communication skills.
- Proficient in Microsoft Office.
- Experience: 06 Months - 3 Years
Key skills/competency:
- Assistant Manager
- BFS Direct
- Delinquent Portfolio Management
- Collection Efficiency
- Risk Governance
- Legal Liaison
- Portfolio Review
- Microsoft Office Proficiency
- Customer Recovery
- Financial Services
Skills & topics
- Assistant Manager
- BFS Direct
- Collection Management
- Delinquent Portfolio
- Financial Services
- Bajaj Finance
- Bengaluru Jobs
- Recovery
- Risk Management
- Graduate Role
How to get hired
- Tailor your resume: Highlight relevant experience in portfolio management and collections, quantifying achievements.
- Craft a compelling cover letter: Emphasize your understanding of financial services and collection strategies.
- Prepare for interviews: Be ready to discuss your experience with delinquent accounts and problem-solving skills.
- Showcase proficiency: Demonstrate your Microsoft Office skills and communication abilities.
Technical preparation
Master Microsoft Office Suite functionalities.,Familiarize with collection software/CRMs.,Understand financial account management principles.,Practice portfolio analysis techniques.
Behavioral questions
How do you handle difficult debtors?,Describe a time you met a challenging target.,How do you prioritize collection efforts?,How do you document collection activities?
Frequently asked questions
- What is the primary focus of the Assistant Manager BFS Direct role at Bajaj Finance Limited?
- The primary focus of the Assistant Manager BFS Direct role at Bajaj Finance Limited is to enhance business profitability through effective management of the delinquent portfolio and achieving desired collection efficiencies.
- What qualifications are required for the Assistant Manager position?
- The required qualifications for the Assistant Manager position include a graduate degree in any specialization, good verbal and written skills, and proficiency in Microsoft Office.
- What is the expected experience level for this Assistant Manager role?
- The expected experience level for this Assistant Manager role is between 06 Months to 3 Years.
- What are the key responsibilities related to collections in this role?
- Key responsibilities include ensuring adequate collection intensity, meeting collection efficiency targets, documenting collection trails, and liaising with legal agencies for recovery.
- How does this role contribute to the company's financial goals?
- This role directly contributes to the company's financial goals by managing and reducing the delinquent portfolio, thereby improving profitability and ensuring timely recovery of dues.
- What kind of reporting and documentation is expected from the Assistant Manager?
- The Assistant Manager is expected to continuously review the portfolio, report stress accounts, and ensure all collection activities are properly documented in Collection Trails.
- Does this role involve interaction with external agencies?
- Yes, this role involves liaising with legal and law enforcement agencies for speedy recovery of dues.
- What proficiency is needed in terms of software or tools?
- Proficiency in Microsoft Office is required for this role.