Java Technical Support Engineer
BairesDev
Job Overview
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Job Description
About BairesDev
At BairesDev®, we've been leading the way in technology projects for over 15 years, delivering cutting-edge solutions to industry giants like Google and the most innovative startups in Silicon Valley. Our diverse team of over 4,000 members, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
Java Technical Support Engineer at BairesDev
We are seeking a Java Technical Support Engineer to join our Incident Response Team. In this role, you will monitor applications, resolve critical issues, and help maintain our robust Java-based systems. This welcoming position offers excellent opportunities for professionals at various experience levels who are passionate about Java and technical support.
What You'll Do:
- Provide comprehensive technical support coverage during business hours.
- Monitor system performance diligently and respond proactively to alerts.
- Troubleshoot and resolve complex issues within Java applications efficiently.
- Document incidents and solutions thoroughly for effective knowledge sharing.
- Collaborate closely with development teams on continuous improvements.
- Participate actively in process enhancement initiatives to optimize operations.
What We Are Looking For:
- Solid experience with Java development and robust troubleshooting skills.
- Familiarity with support roles and incident response methodologies.
- Strong problem-solving and analytical thinking capabilities.
- Excellent communication abilities for effective collaboration.
- Advanced level of English proficiency is required.
How We Make Your Work (and Your Life) Easier:
- Enjoy 100% remote work, allowing you to work from anywhere.
- Receive excellent compensation in USD or your local currency if preferred.
- Benefit from a full hardware and software setup provided for your home office.
- Experience flexible hours, enabling you to create your own schedule.
- Paid parental leaves, generous vacations, and national holidays.
- Thrive in an innovative and multicultural work environment, collaborating and learning from the global Top 1% of talent.
- Access a supportive environment with mentorship, promotion opportunities, skill development, and diverse growth paths.
Apply now and become part of a global team where your unique talents can truly thrive!
Key skills/competency
- Java
- Technical Support
- Incident Response
- Troubleshooting
- System Monitoring
- Application Support
- Problem Solving
- Analytical Thinking
- Documentation
- Collaboration
How to Get Hired at BairesDev
- Research BairesDev's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for Java Technical Support: Highlight Java development, troubleshooting, and incident response experience.
- Showcase problem-solving skills: Prepare examples of how you've resolved complex technical issues in Java environments.
- Demonstrate strong communication: Emphasize your ability to collaborate, document solutions, and clearly articulate technical information.
- Prepare for a remote interview: Practice articulating your experience with remote work tools and distributed team collaboration.
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