Java Technical Support Engineer
BairesDev
Job Overview
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Job Description
About BairesDev
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
Java Technical Support Engineer at BairesDev
We are seeking a Java Technical Support Engineer to join our Incident Response Team. You'll monitor applications, resolve issues, and help maintain our Java-based systems. This welcoming role offers opportunities for professionals at various experience levels who are passionate about Java and technical support.
What You'll Do:
- Provide technical support coverage during business hours.
- Monitor system performance and respond to alerts.
- Troubleshoot and resolve issues in Java applications.
- Document incidents and solutions for knowledge sharing.
- Collaborate with development teams on improvements.
- Participate in process enhancement initiatives.
What We Are Looking For:
- Experience with Java development and troubleshooting.
- Familiarity with support roles and incident response.
- Problem-solving and analytical thinking skills.
- Good communication abilities.
- Advanced level of English.
How We Make Your Work (and Your Life) Easier:
- 100% remote work (from anywhere).
- Excellent compensation in USD or your local currency if preferred.
- Hardware and software setup for you to work from home.
- Flexible hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.
Key skills/competency
- Java support
- Incident resolution
- Application monitoring
- Technical troubleshooting
- System performance
- Documentation
- Collaboration
- Problem-solving
- Analytical thinking
- Process improvement
How to Get Hired at BairesDev
- Research BairesDev's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your application to highlight Java development, troubleshooting, and incident response experience for BairesDev.
- Highlight Java and support skills: Emphasize your problem-solving, analytical thinking, and communication abilities for a Java Technical Support Engineer role.
- Prepare for technical interviews: Be ready to discuss Java application debugging, system monitoring, and your approach to technical issues relevant to BairesDev's projects.
- Showcase problem-solving abilities: Prepare examples demonstrating how you've successfully resolved complex technical problems and collaborated with development teams.
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