Delivery Director - Remote Work
BairesDev · United States
- Hybrid
- Full-time
- $150,000 / year
- United States
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Job highlights
- Lead multiple client engagements and delivery teams.
- Ensure portfolio quality and client satisfaction.
- Manage global, multicultural teams remotely.
- Achieve C-Level KPIs for stability and performance.
- Interact with senior client stakeholders.
About the role
Delivery Director at BairesDev
The Delivery Director role is responsible for portfolio-level leadership across multiple client engagements, typically composed of several Delivery Managers, Project Managers, and technical delivery teams. The focus of the role is ensuring delivery quality, operational stability, and client satisfaction across the portfolio rather than managing a single large program. This is an excellent opportunity for proactive, dynamic leaders with great organizational capacity, accustomed to handling multiple tasks, looking to develop in one of the fastest-growing companies in the industry.
What You'll Do:
- Lead Delivery Managers and oversee delivery governance across the portfolio.
- Steer your structure to fulfill C-Level established KPIs, including client satisfaction, delivery stability, staffing continuity, operational efficiency, and portfolio performance indicators.
- Manage multiple concurrent client engagements across multicultural teams distributed throughout the world.
- Ensure delivery quality, operational stability, and client satisfaction across the entire portfolio.
What we are looking for:
- Degree in Engineering Management, Technology Management, International Business, or related advanced degree preferred.
- Experience in technology consulting, digital engineering, or technical services delivery organizations where leaders manage multiple concurrent client engagements.
- Experience leading multi-project or multi-client delivery environments, ideally managing several delivery teams simultaneously.
- Management experience with proven ability to lead and develop teams.
- Experience interacting with senior client stakeholders at Director/VP/C-level to manage delivery expectations and escalations.
Nice to have:
- MBA.
- Relevant certifications such as PMP, PgMP, SAFe, ITIL, or Lean Six Sigma.
How we make your work (and your life) easier:
- 100% remote work.
- Work-from-home hardware setup.
- Flexible hours - make your schedule.
- PTO, parental leave, and other special leaves.
- An excellent compensation package — well above the market average.
- Healthcare coverage (Vision and Dental).
- Life Insurance.
- 401K Plan.
- Strong sales operations, and travel & events coordination teams within the company to support your role.
- You can grow at the speed of your learning curve.
- Diverse and multicultural work environment.
- An innovation-driven environment that provides the support and resources for its professionals to thrive.
Join a global team where your unique talents can truly thrive and make a significant impact!
Key skills/competency:
- Delivery Management
- Portfolio Leadership
- Client Satisfaction
- Operational Stability
- KPI Achievement
- Team Leadership
- Stakeholder Management
- Technology Consulting
- Digital Engineering
- Project Governance
Skills & topics
- Delivery Director
- Project Management
- Portfolio Management
- Technology Leadership
- Client Relations
- Remote Work
- Team Leadership
- Digital Transformation
- Engineering Management
- Operations Management
How to get hired
- Tailor your resume: Highlight experience in technology consulting and leading multi-client engagements.
- Showcase leadership: Emphasize your proven ability to lead and develop diverse teams.
- Quantify achievements: Use data to demonstrate success in client satisfaction and operational efficiency.
- Prepare for interviews: Be ready to discuss managing escalations and senior stakeholder interactions.
- Research BairesDev: Understand their global reach and focus on top-tier tech talent.
Technical preparation
Master portfolio and program governance frameworks.,Practice managing multiple concurrent client engagements.,Prepare to discuss stakeholder management strategies.,Review best practices in digital engineering delivery.
Behavioral questions
Describe leading diverse, multicultural teams remotely.,How do you handle senior stakeholder escalations?,Share an example of driving client satisfaction.,Discuss ensuring operational stability across projects.
Frequently asked questions
- What is the primary responsibility of a Delivery Director at BairesDev?
- The Delivery Director at BairesDev is primarily responsible for portfolio-level leadership, ensuring delivery quality, operational stability, and client satisfaction across multiple client engagements and their respective delivery teams, rather than focusing on a single program.
- What qualifications are preferred for the Delivery Director role at BairesDev?
- A degree in Engineering Management, Technology Management, International Business, or a related advanced degree is preferred. Significant experience in technology consulting, digital engineering, or technical services delivery, with a proven track record of leading multi-project or multi-client environments, is also essential.
- How does BairesDev support its remote employees in the Delivery Director role?
- BairesDev supports remote Delivery Directors with a 100% remote work policy, a work-from-home hardware setup, flexible hours, and comprehensive benefits including PTO, parental leave, healthcare coverage, and a 401K plan.
- What kind of client interactions can a Delivery Director expect at BairesDev?
- Delivery Directors can expect to interact with senior client stakeholders at the Director/VP/C-level to manage delivery expectations, handle escalations, and ensure overall client satisfaction across their portfolio of engagements.
- How does BairesDev foster career growth for its Delivery Directors?
- BairesDev fosters career growth by offering an environment where professionals can 'grow at the speed of their learning curve' within an innovation-driven culture, supported by strong internal operations and a diverse, multicultural team.
- What are the key performance indicators (KPIs) a Delivery Director is expected to meet at BairesDev?
- A Delivery Director is expected to steer their structure to fulfill C-Level established KPIs, which include client satisfaction, delivery stability, staffing continuity, operational efficiency, and overall portfolio performance indicators.
- Is the Delivery Director position at BairesDev a remote or on-site role?
- The Delivery Director position at BairesDev is a 100% remote work role, allowing employees to work from home.