Senior Specialist, Global Professional Development and Performance

What Makes Bain & Company a Great Place to Work

Bain & Company is consistently recognized as one of the world’s best places to work, holding the top spot on Glassdoor’s Best Places to Work list a record seven times. We believe extraordinary teams are fundamental to our business strategy, fostering a supportive and inclusive environment where diverse backgrounds, cultures, experiences, perspectives, and skills converge. We are committed to hiring exceptional talent and creating an environment where every individual can thrive both professionally and personally.

Who You'll Work With

Bain is powered by its people, and our team is entrusted with the critical responsibility of helping individuals and teams grow and develop. The Talent Management Team delivers resources, encouragement, and a superior experience globally across the entire HR talent management lifecycle. Join us in supporting, advocating for, and empowering our employees.

Where You'll Fit Within the Team

The Senior Specialist, Global Professional Development and Performance will be instrumental in driving the success of Bain’s Global PD & Performance team. This role is focused on redesigning Bain’s approach, standards, systems, and processes for professional development and performance across all talent populations. The Global PD & Performance team actively sources and scales best practices, designs effective and efficient processes, and collaborates with TSG to develop innovative software solutions supporting all regions and talent populations. Our work aims to generate and implement solutions that enhance client value through improved coaching and team development, strengthen our employee value proposition, and foster a more inclusive and equitable workplace culture.

What You'll Do

As a Senior Specialist, Global Professional Development and Performance, you will:

• In partnership with the Global PD & Performance team and reporting to the Director, support Bain’s PD & Performance strategy, with an initial differential focus on Expert Client Delivery.
• Assist with the redesign of standards, systems, and processes associated with Ongoing Professional Development, Reviews, Ratings, Promotions, and Performance Improvement.
• Support the migration of Wave 1 Expert Client Delivery case and PD reviews to Bain’s future state PD & performance system, Trellis, in Q2 2026. This includes partnering with change management, TSG, and development and design teams to support launch, training, and live support.
• Partner on the design and development of Wave 2 Expert Client Delivery, including gathering and prioritizing net new requirements, design, and tradeoffs.
• Support the development of all standards and tools required for performance appraisal and professional development at Bain.
• Help identify solutions to Expert Client Delivery strategic PD and Performance questions by developing hypotheses, gathering input, and proposing final recommendations.
• Work with service lines to identify and synthesize best practices, process improvements, and cultural/behavioral shifts necessary to realize the PD & Performance vision.
• Assist with process redesign for key processes (e.g., promotion processes, ratings calibration processes) with a focus on mitigating bias and enhancing efficiency.
• Develop training materials, global COE guidelines, and playbooks required to support new system and processes for all talent populations.
• Serve as a culture-carrier, embodying Bain’s PD & Performance values and Operating Principles, championing our guiding principles, a growth mindset, and inclusive leadership.

About You

This role follows a hybrid model, requiring in-office presence at least 1 day per week.

Qualifications:

• Minimum 4 years of progressive experience in talent topics (HR, professional development, performance appraisal, program management), and relevant subject matter experience or GC/ECD/FP team member with a rating of “Achieved High Expectations” or higher in the most recent professional development review.
• Proven self-starter with demonstrated problem-solving and organizational skills.
• Credible mid-level client (internal or external) advisor and partner.
• Possess business, technical, and analytic acumen.
• Ability to work in an evolving environment, defining a vision and teaming with others to bring that vision to life; flexible and adaptable to changing priorities and program needs.
• Demonstrated strong leadership, stakeholder engagement/management, teaming, networking, and collaboration skills, ideally across functions, levels, and geographies.
• Successful experience fostering an inclusive team environment.
• Strong communication and influencing skills, English language fluency (both written and oral); interest and demonstrated ability in presenting and facilitation.

Key Skills/Competency

• Talent Management
• Professional Development
• Performance Management
• HR Strategy
• Process Design
• Change Management
• Stakeholder Engagement
• Program Management
• Bias Mitigation
• Training Development