Product Designer Apprentice, After Sales & Seller Experience
Back Market · Paris, Île-de-France, France
- On site
- Full-time
- $35,000 / year
- Paris, Île-de-France, France
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Job highlights
- Design user experiences for after-sales and seller support.
- Collaborate with product design and engineering teams.
- Develop skills in UX/UI, Figma, and prototyping.
- Contribute to a mission-driven, sustainable company.
- Gain hands-on experience in a fast-paced environment.
About the role
About Back Market
Back Market is on a mission to make tech reliable, affordable, and better than new. We are a global marketplace for refurbished devices, significantly reducing environmental impact with 92% less carbon emissions than new products. Our goal is to do more with what we already have, creating a positive impact on the planet and consumers.
Role Overview
As a Product Designer Apprentice, you will join the Product Design team at Back Market. This role focuses on the user experience for customers with after-sales issues, customer service agents, and sellers of refurbished tech. You will contribute to improving and innovating through design, prototyping, testing, and iteration in collaboration with a talented team. Our objective is to redefine e-commerce and make a tangible difference in the world.
Your Mission
- Collaborate with and support the product design team in their daily tasks.
- Take ownership of design projects that drive user and business impact.
- Assist in refining and documenting design systems and materials.
- Develop your skills to become a proficient product designer.
What We're Looking For
- A user-centric mindset with foundational knowledge in UX/UI/Product Design processes.
- Familiarity with design and prototyping tools such as Figma, and an interest in AI tools for design.
- An open, curious, and pragmatic approach to problem-solving.
- Enthusiasm for simplifying complex user processes.
- High attention to detail and a drive to enhance customer experience quality.
- Professional communication skills in English for effective collaboration within an international team.
About The Apprenticeship
- Start Date: September / October 2026
- Duration: 12 months
- Schedule: Full-time (35 hours/week), aligned with school rhythms.
- Location: Paris, France
- Contract: Apprenticeship contract, requiring a French school enrollment.
Recruitment Process
- Initial interview with the Hiring Manager.
- HR Interview with a Campus Recruiter.
- Design Challenge.
- Technical Interview with a Product Designer.
Why Join Back Market?
- Mission-Driven Environment: Contribute daily to a significant positive environmental impact.
- Hybrid Work Model: Enjoy 2 remote days per week and 1 remote work week per quarter, plus 3 flex days.
- Inclusive Culture: Be part of a diverse team committed to equity and inclusion, supported by Employee Resource Groups and mentorship programs. Back Market is a high-scoring certified B Corp company (93.2).
- Career Development: Engage in impact-driven work with hands-on career development in an innovative and fast-paced environment.
Commitment to Diversity and Inclusion
Back Market is dedicated to building diverse teams and fostering an inclusive workplace. We encourage applications from individuals of all backgrounds, even if you don't meet every qualification. We strive to create a workplace that reflects the world we aim to change.
Accessibility
If you require reasonable accommodations during the interview process, please discuss this with the Talent Acquisition Team.
Key skills/competency
- Product Design
- UX/UI
- Figma
- Prototyping
- User-Centric Design
- Design Systems
- Apprenticeship
- After Sales
- Seller Experience
- AI Tools
Skills & topics
- Product Designer
- UX Design
- UI Design
- Figma
- Prototyping
- Design Systems
- Apprentice
- After Sales
- Seller Experience
- Tech
How to get hired
- Tailor your resume: Highlight UX/UI knowledge, Figma skills, and user-centric mindset.
- Showcase your passion: Emphasize your interest in sustainability and improving user experiences.
- Prepare for challenges: Practice design exercises and be ready to discuss your design process.
- Research Back Market: Understand our mission, values, and commitment to a circular economy.
- Communicate effectively: Clearly articulate your ideas and enthusiasm in English during interviews.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the duration of the Product Designer Apprentice role at Back Market?
- The Product Designer Apprentice role at Back Market is a 12-month apprenticeship contract, starting in September/October 2026.
- What are the main responsibilities of a Product Designer Apprentice at Back Market?
- The apprentice will support the product design team, take ownership of design projects, help document design systems, and learn product design processes.
- What skills are essential for the Product Designer Apprentice position at Back Market?
- Essential skills include a user-centric mindset, knowledge of UX/UI and product design, familiarity with Figma, and professional English communication.
- Does Back Market require a specific school or contract for this apprenticeship?
- Yes, this role requires an apprenticeship contract provided by your French school, indicating enrollment in a relevant program.
- What is the work arrangement for the Product Designer Apprentice at Back Market?
- The role offers a hybrid work environment, with 2 remote days per week and 1 remote work week per quarter, in addition to 3 flex days.
- How can I best prepare for the design challenge in the Back Market recruitment process?
- To prepare for the design challenge, focus on demonstrating your user-centric approach, problem-solving skills, and ability to iterate on designs using tools like Figma.
- What makes Back Market a unique company to start an apprenticeship with?
- Back Market offers a mission-driven environment focused on sustainability, a fast-paced and innovative culture, and a commitment to diversity and inclusion, backed by its B Corp certification.
- Is this role open to international candidates if they are enrolled in a French school?
- While the job is located in Paris and requires a French school contract, Back Market is an international team and values diverse backgrounds. Candidates should ensure they meet the school enrollment and contract requirements.
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