Senior Sales Engineer, Majors
Axon · Dallas, TX
- Hybrid
- Full-time
- $140,000 / year
- Dallas, TX
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Senior Sales Engineer, Majors
Axon · Dallas, TX
Jamie Fox
Hiring Manager · h•••••@grnh.se
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Subject: Interested in the Senior Sales Engineer, Majors role at Axon
Hi Jamie — I came across the Senior Sales Engineer, Majors opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Axon stood out because…
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Job highlights
- Drive sales initiatives for Axon's technology solutions.
- Conduct technical presentations and discussions with clients.
- Manage pre-sales technical support and customer expectations.
- Develop and maintain relationships with key partners.
- Contribute to product feedback and documentation improvement.
About the role
About Axon and Our Mission
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other. Life at Axon is fast-paced, challenging, and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon is the developer and manufacturer of conducted electrical weapons, body-worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age-old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results-driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.
What You’ll Do
- Location: Remotely from United States, travel up to 50% of time (Candidate must reside in the Central United States)
- Reports to: Director, Sales Engineering
- Achieve mastery of all Axon technologies / products.
- Use exceptional written and oral communication skills to lead business and technical presentations effectively.
- Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders.
- Set and manage expectations with customers and team members.
- Provide 1st-level technical support throughout the pre-sales cycle for opportunities.
- Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances.
- Develop relationships with key partners for growth within their customer base.
- Provide professional responses to customer RFPs / RFIs.
- Effectively position the technology against competitive offerings.
- Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
- Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings accordingly. Assist prospects with initial configuration and orientation.
- Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services.
- Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering, and Marketing teams.
- Develop Statements of Work (SOW) for Professional Services necessary for binding quotes.
- Perform other duties and projects as assigned.
What You Bring
- Willingness to travel up to 50%.
- Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
- 5+ years customer-facing pre-sales or consulting background required.
- Experience selling SaaS-based solutions.
- Experience in End User Compute or Cloud Computing preferred.
- Experience in networking, storage, virtualization, or related technologies.
- Must have intellectual curiosity, humility, accountability, and a positive approach.
- Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
- Basic knowledge of computer hardware, operating systems, and storage devices.
- Ability to work independently with substantial latitude for action and decision-making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
- Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
- Experience developing Statements of Work (SOW) or similar documents.
- Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
- Basic knowledge of virtualization and cloud technologies.
- Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, CompTIA Network+, WCNA, etc.
Benefits that Benefit You
- Competitive salary and 401k with employer match.
- Discretionary paid time off.
- Paid parental leave for all.
- Medical, Dental, Vision plans.
- Fitness Programs.
- Emotional & Mental Wellness support.
- Learning & Development programs.
- And yes, we have snacks in our offices!
Key skills/competency
- Sales Engineering
- Pre-sales Support
- SaaS Solutions
- Technical Presentations
- Customer Relationship Management
- RFP/RFI Response
- Cloud Computing
- Networking Technologies
- Virtualization
- Statement of Work (SOW) Development
Skills & topics
- Senior Sales Engineer
- Sales Engineering
- Pre-sales
- SaaS
- Technical Sales
- Cloud Computing
- Networking
- Virtualization
- Axon
- Public Safety Technology
How to get hired
- Tailor your resume: Highlight your 5+ years of customer-facing pre-sales or consulting experience, SaaS sales, and any relevant technical certifications (CCNA, CCNP, etc.). Emphasize experience with cloud computing, networking, and virtualization.
- Showcase your skills: In your application and interviews, demonstrate strong presentation skills, technical acumen, and the ability to simplify complex topics. Provide examples of managing customer expectations and developing SOWs.
- Prepare for technical discussions: Be ready to discuss Axon's technologies, SaaS solutions, networking, cloud computing, and basic security concepts. Familiarize yourself with the public safety and law enforcement technology space.
- Research Axon's mission: Understand Axon's mission to 'Protect Life' and their commitment to justice and equity. Align your motivations with their values in your application.
Technical preparation
Master Axon's product suite and cloud solutions.,Practice presenting complex tech to diverse audiences.,Review networking, storage, and virtualization concepts.,Understand security, IPsec, and exploitation tools.
Behavioral questions
Describe a complex sale you closed.,How do you manage difficult customer expectations?,Tell me about a time you adapted quickly.,How do you collaborate with product teams?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What is the primary focus of the Senior Sales Engineer role at Axon?
- The primary focus of the Senior Sales Engineer at Axon is to accelerate sales initiatives by providing pre-sales technical expertise, conducting presentations, and supporting sales teams in the public safety and law enforcement sector. This involves a deep understanding of Axon's technology ecosystem.
- What are the key technical skills required for the Axon Senior Sales Engineer position?
- Key technical skills include experience with SaaS-based solutions, cloud computing, networking, storage, and virtualization. A strong understanding of security concepts, IPsec, and related methodologies is also beneficial. Familiarity with computer hardware and operating systems is expected.
- How important is travel for the Senior Sales Engineer role at Axon?
- Travel is a significant aspect of this role, with up to 50% travel expected. Candidates must reside in the Central United States to facilitate this requirement.
- What kind of customer interactions can I expect as a Senior Sales Engineer at Axon?
- You can expect to engage in technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders. You will also be presenting to leadership, support staff, and end-users, and representing Axon at industry events.
- What is Axon's mission and how does it relate to this role?
- Axon's mission is to 'Protect Life.' This mission is central to the company's culture and product development. As a Senior Sales Engineer, you will be instrumental in bringing these life-saving technologies to law enforcement and public safety agencies.
- Does Axon offer opportunities for professional development for Senior Sales Engineers?
- Yes, Axon offers Learning & Development programs as part of their benefits package. This indicates a commitment to employee growth and continuous learning within their roles.
- What is the educational or experience requirement for the Senior Sales Engineer role?
- The role requires an Associate's degree in Engineering or Computer Science (or equivalent field), or 5+ years of relevant experience. Additionally, 5+ years of customer-facing pre-sales or consulting background is mandatory.
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