Storage & Backup and Monitoring Automation Tech Lead

About Avenga

At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

Job Overview: Storage & Backup and Monitoring Automation Tech Lead

This role focuses on ensuring the availability, integrity, and recoverability of organizational data through advanced storage and backup solutions. It also involves the continuous observation and optimization of IT infrastructure and applications using monitoring and automation tools to provide real-time visibility, streamline tasks, and enable rapid incident response.

Key Responsibilities: Storage & Backup Management

• Lead deployment, optimization, and lifecycle management of SAN/NAS storage and backup platforms.
• Ensure compliance with data retention and regulatory requirements.
• Maintain and improve backup and disaster recovery processes.
• Oversee incident response, troubleshooting, and documentation.
• Conduct regular reviews of storage utilization, backup success, and recovery readiness.
• Manage vendor relationships and coordinate with third-party support.
• Support audits, remediation, and governance activities.
• Guide L2 analysts and collaborate with cross-functional teams.
• Ensure secure decommissioning of end-of-life hardware.
• Drive continuous improvement and stay current with emerging technologies.

Key Responsibilities: Monitoring & Automation

• Lead deployment, configuration, and optimization of monitoring tools (e.g., LogicMonitor, Dynatrace APM).
• Develop automation scripts and workflows to streamline operations and reduce manual effort.
• Ensure real-time visibility into system health, performance, and security.
• Integrate monitoring and automation with incident and reporting systems.
• Oversee alerting, reporting, and escalation processes.
• Conduct regular reviews of monitoring data and automation effectiveness.
• Support audits, governance, and SLA compliance.
• Mentor L2 analysts and collaborate with infrastructure, application, and security teams.
• Drive adoption of automation and continuous improvement initiatives.
• Maintain documentation and manage vendor relationships.

Overall Responsibilities

• Provide technical leadership across storage, backup, monitoring, and automation domains.
• Ensure alignment with business continuity, SLA, and compliance requirements.
• Lead incident response, optimization initiatives, and cross-team collaboration.
• Maintain strong operational documentation and support audit activities.

What awaits you at Avenga?

• Private medical care
• Cafeteria benefits program
• Private insurance

Commitment to Diversity and Inclusion

At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.

Key skills/competency

• Storage Area Network (SAN)
• Network Attached Storage (NAS)
• Backup Solutions (Rubrik)
• Disaster Recovery
• Monitoring Tools (LogicMonitor, Dynatrace)
• Automation Scripting (Python, PowerShell, Bash)
• IT Service Management (ITSM)
• Security and Compliance
• Performance Optimization
• Technical Leadership