Change and Communication Specialist

About the Role

This is an exciting new opportunity within our Medical Indemnity (MI) insurance division and an excellent next step in your change and communications career.

As part of the Business Change and Improvement team, you will take ownership of leading and delivering impactful change management initiatives for our MI division. Working closely with delivery teams and key business stakeholders, you will design, implement, and embed sustainable change solutions that drive lasting outcomes.

You will also support and deliver effective internal communications, while championing and operating within the Change Governance Framework to ensure structured and coordinated change across the division.

Key Responsibilities

• Lead and champion change management across MI initiatives, supporting project teams and business representatives to effectively manage change within their areas. This includes assessing change impacts, providing expert advice, and directly leading change activities where required.
• Collaborate with internal stakeholders to coordinate, design, and deliver MI-specific communications, fostering an informed, engaged, and change-ready culture. Support broader MI and Group communications activities as needed.
• Contribute to the development, implementation, and continuous improvement of the Medical Indemnity Change Governance Management Framework. Champion adherence to the framework, including maintaining and analysing the change pipeline to assess sequencing, impacts, and stakeholder involvement.
• Proactively drive adoption of change methodologies and tools across MI initiatives, uplifting change capability across the division and embedding consistent, best-practice change management approaches.

Skills And Experience Required

• Demonstrated experience leading and delivering change initiatives end-to-end.
• Strong background in business change and stakeholder management.
• Experience within financial services or similarly regulated industries.
• Passionate about change management and driving positive business outcomes.
• Proven ability to design and deliver fit-for-purpose change management programs.
• Proven ability to develop internal communication content.
• Excellent written and verbal communication skills, including presentation capability.
• Strong relationship-building skills, with the ability to partner effectively across functions.
• Highly developed stakeholder management skills, with the ability to gather input, influence, and manage expectations.

About Avant Mutual

Avant is Australia’s leading medical defence organisation, proudly supporting medical professionals for over 130 years. With more than 90,000 members including health practitioners and medical students across every state and territory, we provide trusted, market-leading products and services tailored to their professional, personal, and practice needs.

As a mutual organisation owned by our members, they are at the centre of everything we do. Beyond our core offering, we advocate for improvements in the healthcare system, promoting quality, safety, and professionalism in medicine through education and research.

We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others. We offer a range of benefits and opportunities to enable you learn and grow in your career.

Key skills/competency

• Change Management
• Internal Communications
• Stakeholder Management
• Project Management
• Financial Services Industry
• Business Change Initiatives
• Change Governance Framework
• Communication Strategy
• Process Improvement
• Adoption & Embedding