DevOps Engineer IV

About Availity

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. We're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Role Overview

As a DevOps Engineer IV, you will lead the design, implementation, management, support, and operation of cloud-native infrastructure and container orchestration platforms, with a primary focus on Kubernetes and AWS EKS. This role is responsible for driving platform reliability, scalability, automation, and operational excellence across critical SaaS and cloud-based workloads. You will work closely with Cloud Architecture, Security, and Engineering teams to modernize infrastructure, implement best practices, and enable application teams through self-service and platform capabilities. You will function as a senior technical leader, contributing to architectural decisions, mentoring engineers, and ensuring alignment with security, compliance, and operational standards. Sponsorship, in any form, is not available for this position.

Role Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 5–7 years of progressive experience in cloud, DevOps, or platform engineering roles
• Strong hands-on experience with Kubernetes including production cluster operations
• Experience with container technologies such as Docker
• Deep experience with AWS, including Amazon EKS
• Strong experience with Infrastructure as Code (Terraform, Terragrunt, CloudFormation)
• Experience designing and maintaining CI/CD pipelines (GitLab CI, Jenkins, GitHub Actions)
• Experience with observability and monitoring tools (CloudWatch, Prometheus, Grafana, Splunk, or similar)
• Strong scripting and automation experience (Python, Bash, or similar)
• Experience with Git-based workflows and version control best practices
• Familiarity with Agile/Scrum development methodologies
• Strong troubleshooting, performance tuning, and root cause analysis experience
• Excellent communication and cross-team collaboration skills

Preferred Qualifications

• AWS certifications (Solutions Architect, DevOps Engineer, or Kubernetes-specific certifications such as CKA/CKAD)
• Experience implementing security best practices for Kubernetes (RBAC, network policies, secrets management)
• Experience with service mesh technologies (Istio, Linkerd)
• Experience with multi-cluster or hybrid Kubernetes environments

Key Responsibilities

Kubernetes & Platform Engineering

• Design, deploy, and manage production-grade Kubernetes clusters, primarily on AWS EKS
• Build and maintain containerized workloads using Docker and Kubernetes best practices
• Define and enforce standards for containerization, deployment patterns, and cluster operations
• Implement scalable, highly available, and fault-tolerant platform architectures

Infrastructure & Automation

• Provision and manage cloud infrastructure using Infrastructure as Code (Terraform, CloudFormation)
• Develop reusable modules and automation frameworks to enable self-service infrastructure
• Drive infrastructure standardization, cost optimization, and performance improvements

CI/CD & DevOps Enablement

• Design and maintain CI/CD pipelines to support containerized application delivery
• Integrate automated testing, security scanning, and deployment strategies (blue/green, canary)
• Enable development teams with tooling, templates, and best practices for DevOps adoption

Observability & Reliability

• Implement monitoring, logging, and alerting solutions for Kubernetes workloads and infrastructure
• Define SLOs/SLIs and drive improvements in system reliability and performance
• Lead incident response, root cause analysis (RCA), and continuous improvement efforts

Security & Compliance

• Ensure Kubernetes and cloud environments meet security and compliance standards
• Implement secure configurations, access controls, and audit capabilities
• Partner with InfoSec teams to manage risk and compliance initiatives

Leadership & Collaboration

• Mentor junior and mid-level engineers, providing technical guidance and career development support
• Collaborate with Cloud Architects and cross-functional teams to define platform strategy
• Contribute to technical documentation, architecture reviews, and internal knowledge sharing

What You Will Be Doing

• Leading Kubernetes (EKS) platform strategy and operational excellence initiatives
• Driving containerization and modernization efforts across applications
• Partnering with engineering teams to optimize deployment and runtime performance
• Supporting incident response and participating in on-call rotations
• Continuously improving automation, observability, and reliability capabilities

Work Environment

• Remote-first with flexible working options
• Collaborative, cross-functional DevOps and Cloud Operations culture
• Focus on continuous improvement, automation, and operational maturity

Availity Culture And Benefits

Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next Steps

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview Process

• Recruiter resume review
• Managers resume review
• Recruiter screen
• Manager video interview
• Panel video interview

Video Camera Usage

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Key skills/competency

• DevOps Engineer IV
• Kubernetes
• AWS EKS
• Container Orchestration
• Infrastructure as Code
• CI/CD Pipelines
• Docker
• Python
• Bash
• Cloud Architecture