IT Manager

IT Manager, Digital Commerce Platform Engineering

AutoZone is seeking a technology leader to join our Digital Commerce Portfolio. We are actively transforming our Digital Commerce Platform. As an IT Manager specializing in software development on the Retail Digital Platform Engineering team, you will be crucial in managing and leading a team of engineers. This team focuses on developing Digital Commerce and/or Search capabilities and collaborating with other teams to build a comprehensive Omni-Channel experience for our customers.

A successful candidate will possess a strong background in building and operating large-scale Digital Commerce and search capabilities, demonstrate a hands-on approach to leading software development, exhibit excellent project management and communication skills, and show an eagerness to grow with a team as responsibilities increase.

The IT Manager will work closely with business leaders, understanding both short-term and long-term business goals, and collaborating on plans to achieve these goals by delivering leading-edge systems using best-in-class SDLC and through a highly motivated team. This role is responsible for delivering organizational goals aligned with the retail strategy.

Responsibilities

• Leads teams in the development, implementation, and support of systems for a best-in-class online experience.
• Understands the systems/applications developed by the team technologically and functionally, aligns with the technical roadmap of the department and AutoZone, continuously inspects the current state with the team, and brings innovative ideas for improvement. Ensures architecture/design decisions align with AutoZone standards, considering performance, scalability, and resiliency.
• Develops technical talent and leadership capabilities in team members, fostering a highly motivated team through coaching and mentoring with a focus on accountability and ownership.
• Implements systems to maximize usability, accessibility, and customer experience, leveraging internal and external APIs, databases, and other data sources.
• Oversees the scheduling, control, and progress of system design, development, and installation activities.
• Develops trusted and open relationships with key business partners at Manager and Director levels and closely manages vendor partner relationships.
• Coordinates between internal and external resources, ensuring effective communication among all groups and individuals involved in projects.
• Leads all projects under the rules and guidelines of the Project Management Office (PMO) and ensures all PMO documentation is produced to high standards.
• Oversees project financials and ensures adherence to AutoZone’s fiscal policies.

Qualifications

• Bachelor's degree in MIS, Computer Science, Information Technology, or equivalent required.
• Minimum of 15+ years total experience in IT development with 5 years developing web/mobile/webservices with high volume customer-facing 24/7 applications.
• Minimum of 3 - 5 years of experience in a managerial position in a technology group with a proven track record for business capability delivery and talent development.
• Hands-on experience developing systems using web applications/mobile application/webservice technologies on Middleware like WebLogic / JBoss / Apache/Tomcat using Oracle/Postgres RDBMS in a Unix / Linux environment.
• Experience in leading teams working on MACH (Microservices, APIs-first, Cloud-native, and Headless) architecture using Java, Spring Boot will be beneficial.
• Experience with developing and managing applications across multiple data centers is a plus.
• Excellent written and verbal communication, presentation, problem-solving, and analytical skills, including the ability to effectively communicate complex technical concepts and designs to a broad range of people.
• Strong experience in using Agile (Scrum / Kanban / SAFe) project development methodologies.
• Willingness to learn and adapt to changing business and technology landscapes.
• Must have a contagious work ethic, including a high sense of urgency to resolve issues quickly, creatively, and efficiently.