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Senior Experience Designer
Autodesk
HybridHybrid
Original Job Summary
Overview
The Senior Experience Designer at Autodesk works on AI-powered Customer Success solutions. Reporting to the AI & Content Solutions Experience Design Manager, you will join a talented team of experience and conversational designers. Your role is to design and influence AI-powered experiences, such as the Autodesk Assistant, ensuring an integrated end-to-end customer journey.
Responsibilities
- Design workflows, interactions, and interfaces at various fidelities.
- Utilize customer insights from analytics and direct interactions.
- Plan and facilitate stakeholder interviews, customer interviews, and co-creation workshops.
- Lead development of personas, user journeys, wireframes, and prototypes.
- Engage in cross-functional collaboration with product management, engineering, UX research, ML, and customer support.
Minimum Qualifications
- 5+ years in UX design.
- Experience designing for AI powered systems.
- Proficient in wireframing, prototyping, and creating detailed design artifacts.
- Up-to-date expertise in human-centered design best practices.
- Ability to communicate complex ideas clearly.
Preferred Qualifications
- Degree or certification in interaction design or related field.
- Experience with enterprise software, SaaS, cloud, and multi-channel experiences.
- Familiarity with Agile software design processes.
- Experience with Autodesk or competitive products.
- Conversational design experience.
About Autodesk
Autodesk is a renowned leader in software solutions creating innovations across industries. The company values diversity, creativity, and a collaborative culture that empowers employees to be their authentic selves and achieve meaningful work.
Key skills/competency
- UX design
- AI systems
- Wireframing
- Prototyping
- User research
- Human-centered design
- Interaction design
- Collaboration
- Agile
- Conversational design
How to Get Hired at Autodesk
🎯 Tips for Getting Hired
- Customize your resume: Tailor UX and AI experience prominently.
- Showcase your portfolio: Include diverse, detailed design work.
- Research Autodesk: Understand their values and project examples.
- Prepare for design interviews: Review scenarios and design challenges.
📝 Interview Preparation Advice
Technical Preparation
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Review AI design case studies.
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Practice wireframing and prototyping.
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Update skills in human-centered design.
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Familiarize with Agile design methodologies.
Behavioral Questions
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Describe a time you solved design challenges.
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Explain your collaboration with diverse teams.
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Share how you incorporate user feedback.
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Discuss managing complex project deadlines.