Front Counter Parts Advisor

Front Counter Parts Advisor

Join the ride!

Abbotsford Volkswagen, a proud part of the AutoCanada dealership network, is seeking a dedicated Front Counter Parts Advisor. AutoCanada is Canada’s largest Canadian-owned and publicly traded automotive dealer group, operating across Canada and the US. We are an innovative, data-driven company committed to our Team Members, customers, and operational excellence, which fuels our success. Our dealership Team Members are central to our achievements, fostering long-lasting, trust-based relationships with customers nationwide. Our extensive network provides robust opportunities and support for building the career that is right for you. Working with us is fast-paced, dynamic, and a little unpredictable—and we thrive on it.

What drives your day-to-day?

• Research and source parts for customers or technicians.
• Receiving parts both physically and within our system and selecting parts for technicians.
• Managing and closing files—experience with MPI rules is highly advantageous.
• Processing repair orders, assisting with sublet services, and handling other administrative tasks.
• Pick-up parts for customers or technicians as required.
• Keep work area and displays clean.
• Must follow all company safety policies and procedures.
• Other duties as required.

What Are The Must-haves…

• Some familiarity and/or experience with working in collision repair and/or Parts Department.
• Completion of a related post-secondary program and/or training courses is considered an asset.
• A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
• Strong organizational and time management skills.
• A person of professionalism and high integrity who is trusted by others and consistently honors their commitments.
• Detail oriented, self-motivated and resourceful.
• High-level skills in Word, Excel and MS Office etc.
• Ability to meet physical demands such as heavy lifting, standing for long periods of time.
• Must be legally authorized to work in Canada.

The Perks.

• Competitive Compensation and Benefits Package.
• Employee Vehicle Purchase & Service Plans.
• Employee and Family Assistance Programs.
• Company-wide appreciation events and contests throughout the calendar year.
• Professional development and the opportunity to grow your career.

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

Key skills/competency

• Parts Sourcing
• Inventory Management
• Collision Repair
• MPI Rules
• Repair Orders
• Customer Service
• Negotiation
• Time Management
• Microsoft Office
• Safety Protocols