Executive Assistant

The Role of an Executive Assistant at Australian Prudential Regulation Authority

The Executive Assistant provides high-quality professional and business administrative support to the Executive Director, Chief of Staff & Enterprise Services (ChES), ensuring the Executive Director is organised, informed, and well-prepared. This role also contributes as a member of the ChES Business Management team, fostering a culture of collaboration, continuous improvement, and consistent practices across the division. The Executive Assistant operates with a high degree of professionalism, discretion, and initiative to support effective decision-making and seamless divisional operations.

The Team

The Chief of Staff & Enterprise Services (ChES) division at Australian Prudential Regulation Authority is responsible for key stakeholder management and integrated communications to internal and external audiences. It also provides corporate shared services functions that assist other areas of APRA in achieving strategic objectives. The division encompasses Corporate Affairs, Enterprise Risk & Assurance, Finance & Operations, People & Culture, Project & Portfolio Management, Regulatory Affairs, and Strategy & Governance.

Key Responsibilities

• Provide high-quality executive support to the Executive Director, ensuring they are organised, informed, and well-prepared, including proactive diary, meeting, and travel management.
• Act as the primary point of contact for the Executive Director, managing correspondence and stakeholder interactions with professionalism, discretion, and sound judgement.
• Manage and prioritise incoming emails and requests, drafting responses where appropriate and coordinating timely actions and approvals.
• Provide support in the Melbourne Office by acting as one of several onsite liaison points for the facilities team, working collaboratively with colleagues to support onsite maintenance needs, coordinate office and kitchen supplies, office events, couriers, and visitors.
• Coordinate divisional and branch activities, working closely with Coordinators to ensure smooth delivery of divisional priorities.
• Build and maintain strong, collaborative relationships with internal and external stakeholders to support effective communication and coordination.
• When required, provide support across the ChES division, contributing to shared outcomes and continuous improvement of business management practices.
• Manage expenses and procurement activities, ensuring accurate coding, timely processing, and compliance with financial controls.
• Actively participate as a member of the ChES Business Management team, contributing to team initiatives and fostering a culture of collaboration and consistency.

About You

The ideal candidate will possess the following qualifications and attributes:

• Demonstrated experience providing senior-level administrative or executive support to executive leaders.
• High integrity, with a proven ability to manage confidential and sensitive information appropriately.
• Strong communication, stakeholder management, and negotiation skills, with the ability to engage effectively across all levels of the organisation.
• Highly developed organisational, time-management, problem-solving, and decision-making skills.
• Well-developed interpersonal skills, enabling the building and maintenance of effective working relationships with internal and external stakeholders.
• A proactive approach to work, including seeking information to support decision-making and service delivery.
• Commitment to continuous professional development and staying current with technology, systems, and tools to improve efficiency and outcomes.

Please note: To work with Australian Prudential Regulation Authority, you need to be an Australian citizen with eligibility to obtain and maintain Australian Government Security clearance.

About Australian Prudential Regulation Authority

Established in 1998, Australian Prudential Regulation Authority (APRA) is an independent statutory authority supervising almost 1,200 financial institutions that manage $8.6 trillion in assets for Australians across the banking, insurance, and superannuation sectors. APRA serves the Australian community by helping ensure that financial institutions deliver on their financial commitments, contributing to a stable, efficient, and competitive financial system.

In overseeing the safety, competitiveness, and stability of the financial system, APRA seeks to recruit, develop, and retain highly skilled professionals dedicated to shaping financial services and protecting the financial wellbeing of the Australian community. With an employee base of almost 900, predominantly from the commercial financial services industry or other government agencies, APRA offers the feel of a small corporate organisation that operates flexibly and with agility.

Why Work for Australian Prudential Regulation Authority

APRA recognises and rewards the skills, experience, and commitment of its staff. The organisation is dedicated to fostering a workplace where employees can thrive, promoting wellbeing through engaged people, resilient leaders, and a values-aligned culture.

APRA is committed to providing an inclusive workplace where everyone belongs, feels valued, and respected. They aspire to attract and foster diversity of background, thought, and experience, recognising that a broad range of perspectives makes them stronger and better able to meet their obligation to protect the financial wellbeing of the Australian community. If you require any adjustments during the recruitment process, please inform them at the application stage.

Key skills/competency

• Executive Support
• Administrative Management
• Diary Management
• Stakeholder Engagement
• Office Management
• Communication Skills
• Organisational Skills
• Problem-Solving
• Financial Administration
• Discretion