Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

We are looking for a Senior NetSuite Engineer to own the architecture, scalability, and long-term evolution of our Financial Technology platform.

This is a high-impact, high-ownership role for someone who operates as both a systems thinker and hands-on builder. You will define how our ERP ecosystem—and its surrounding systems—scale with the business, while directly contributing to implementation.

You will not just advise on architecture—you will set direction, challenge constraints, and drive execution. This role requires someone who is equally comfortable defining multi-quarter architectural strategy (40% of the time) and developing solutions (60% of the time) in complex, high-stakes systems.

What You’ll Accomplish

Define and drive the end-to-end architecture of our NetSuite and financial system ecosystem
Establish a multi-quarter architectural vision that balances flexibility, scalability, and operational simplicity
Identify systemic risks and proactively evolve the platform to prevent future constraints—not just react to current needs
Collaborate with business stakeholders to design solutions and deliver technical implementations that align with business objectives
Set the standard for clean architecture, maintainable automation, and scalable system design
Identify and aggressively reduce tech debt, redundant logic, and fragile implementations
Design and develop end-to-end NetSuite solutions using declarative configuration (SuiteBuilder, SuiteFlow, Custom Records, and Saved Searches) and programmatic development (SuiteScript, SuiteTalk APIs, and SuiteCloud Development Framework).
Lead and execute complex system redesigns (e.g., Zone Advanced Billing, advanced pricing/product modeling, OneWorld subsidiary structures, intercompany transactions, and replacing customizations with native functionality)
Design, implement, and support integrations between NetSuite (including OneWorld multi-subsidiary environments) and other enterprise applications, ensuring data consistency across entities, currencies, and geographies
Formalize the NetSuite release management and deployment processes, including Sandbox strategy, SuiteBundler/SDF deployments, and CI/CD pipelines to be executed by team.
Troubleshoot and resolve NetSuite issues, ensuring system stability, performance, and scalability across configurations and customizations

Your Expertise

5–7+ years of experience implementing, configuring, and scaling NetSuite environments in complex or high-growth SaaS organizations
Strong hands-on expertise with SuiteScript (1.0/2.x), SuiteFlow, SuiteBuilder, integrations/APIs, and NetSuite data model
Hands-on experience with Zone Advanced Billing (ZAB), including usage-based billing, rating, invoicing workflows, and integration with revenue and financial processes
Nice to have: NetSuite certifications (SuiteFoundation, Administrator, SuiteCloud Developer, ERP Consultant)
Nice to have: Experience building and maintaining integrations using Boomi
Proven track record of designing and delivering scalable, multi-system architectures within the NetSuite ecosystem
Experience leading end-to-end system ownership, from architecture and implementation through optimization and support
Deep understanding of the order-to-cash / quote-to-cash process within NetSuite and connected systems, including pricing, billing, revenue recognition, and the contract lifecycle
Strong ability to translate ambiguous business requirements into pragmatic, scalable NetSuite solutions
Deep understanding of quote-to-cash and order-to-cash processes within NetSuite, including Zone Advanced Billing, complex pricing models, subscription billing, invoicing, and revenue workflows
Strong experience working in NetSuite OneWorld environments, including multi-subsidiary design, intercompany transactions, and global financial operations
Excellent communication and collaboration skills, with the ability to work across finance, operations, and technical teams
Champion the intentional integration of AI and automation capabilities (e.g., workflow automation, intelligent integrations) to drive operational efficiency and scalability
Demonstrated strong adherence to SDLC best practices, ensuring disciplined design, development, testing, and deployment of solutions with a focus on quality, scalability, and maintainability

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

The US base salary range for this full-time position is $150,000 - $210,000 annually + equity + benefits
Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

About the role