Solutions Engineer, Spanish Speaker

Overview

Working at Atlassian means you can choose where you work – whether in an office, from home, or a combination of the two. This flexibility allows Atlassians more control over supporting their family, personal goals, and other priorities. We have legal entities in many countries, enabling us to hire talent globally.

Our unique culture is built on the value of 'play as a team'. We actively support one another, celebrate our collective achievements, and share knowledge openly. At Atlassian, employees work with Atlassian, not merely for Atlassian.

Responsibilities

• Partner with direct sales, partners, and larger account teams to manage Fortune 500 customers, tracking their profiles, business problems, complexities, roadmaps, and solution success to optimize customer engagement within your territory.
• Participate in customer discovery sessions to understand their current state, identify business problems, and map them to relevant Atlassian products, platforms, and solutions for desired outcomes.
• Proactively probe for and identify additional opportunities for cross-product and solution expansion.
• Investigate, discover, and assess client pain points to provide effective solutions.
• Act as a product expert for Atlassian software during the pre-sales process, effectively articulating and demonstrating the value of the software and its potential to transform work processes.
• Develop a broad understanding of the full Atlassian product and solution offerings, presenting a compelling vision of how they integrate to unlock team potential.
• Lead compelling value-based demonstrations, both standard and customized, adapting to the diverse needs of multiple stakeholders, from deep individual product demos to presenting the overarching vision of the entire portfolio.
• Understand, lead, and guide the customer's technical needs throughout the sales process to secure their buy-in on Atlassian as the optimal decision.
• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities, bi-directional feedback, and collaborative strategies to improve the selling cycle.
• Understand, track, and document product feedback and competitive intelligence from customers, advocating for internal development by sharing insights with product management.
• Continuously learn, develop, and refine your pre-sales, product, solution, and platform offering knowledge as well as sales processes, keeping pace with Atlassian product advancements.

Qualifications

We are seeking a dynamic team member with a proactive attitude who will both learn from and contribute to our passionate and growing organization. Ideally, you possess 2+ years of experience interacting with customers in a pre-sales capacity, demonstrating excellent communication skills, strong presentation abilities for multi-level audiences, and unmatched agility to achieve results. Fluency in both English and Spanish is required. You bring a customer-centric mindset with a proven track record of building executive relationships with clients and mobilizing internal teams to collaborate cross-company to meet customer needs. You are a creative problem solver capable of interpreting complex business problems, simplifying them into actionable solutions, and collaborating effectively with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You are equally comfortable operating in both business and technical contexts, whether interacting with executives or engaging in detailed technical discussions with specialists. You have a passion for continuous learning and self-improvement, are open to giving and receiving feedback, tolerate failure, are driven to win, dislike losing, and are committed to ensuring both customer and Atlassian success.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family, and help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet, and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Key skills/competency

• Pre-sales
• Solution Architecture
• Customer Engagement
• Product Expertise (Atlassian)
• Technical Sales
• Business Development
• Stakeholder Management
• Complex Problem Solving
• Spanish Fluency
• Value-Based Selling