Solutions Engineer, Spanish Speaker

Solutions Engineer, Spanish Speaker at Atlassian

Overview

Working at Atlassian means you have the flexibility to choose where you work – be it in an office, from home, or a combination of both. This approach grants Atlassians greater control over balancing family, personal goals, and other priorities. We are able to hire individuals in any country where Atlassian maintains a legal entity.

Our unique culture is built on the value of 'play as a team,' fostering mutual support, celebrating collective wins, and sharing knowledge. Our employees engage with Atlassian, rather than simply working for Atlassian.

Responsibilities

• Partner with direct sales, partners, and larger account teams to manage Fortune 500 customers, tracking their profiles, business challenges, roadmaps, and solution success to optimize outcomes within your territory.
• Participate in customer discovery to understand their current state, identify business problems, and map them to relevant Atlassian products, platforms, and solutions.
• Proactively identify additional opportunities for cross-product and solution expansion.
• Investigate, discover, and assess client pain points comprehensively.
• Act as a product expert for Atlassian software during the pre-sales process, articulating and demonstrating the value and transformative potential of the software.
• Possess a broad understanding of the full Atlassian product and solution offerings, crafting a compelling narrative of how they integrate to empower teams.
• Lead engaging, value-based demonstrations, both standard and customized, adapting to the diverse needs of various stakeholders, from in-depth individual product demos to presenting the overarching portfolio vision.
• Understand, lead, and guide the customer's technical needs throughout the sales process to secure their buy-in on Atlassian as the optimal choice.
• Forge strong, proactive partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities, sharing bi-directional feedback, and collaboratively improving the sales cycle.
• Understand, track, and document product feedback and competitive intelligence from customers, advocating for internal development by sharing insights with product management.
• Continuously learn, develop, and refine your pre-sales, product, solution, platform offering knowledge, and sales processes as Atlassian products evolve.

Qualifications

We are seeking a dynamic, proactive team member eager to learn from and contribute to our passionate and growing organization. Ideally, you bring 2+ years of experience interacting with customers in a pre-sales capacity, demonstrating excellent communication, strong presentation skills for multi-level audiences, and exceptional agility to achieve results. Fluency in both English and Spanish is required. You possess a customer-centric mindset with a proven ability to build executive relationships with clients and galvanize internal teams to collaborate across the company to meet customer needs. You are a creative problem-solver adept at interpreting complex business challenges, distilling them into clear solutions, and collaborating with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You are equally comfortable operating in both business and technical contexts, whether interacting with executives or engaging in technical discussions with specialized audiences. You are passionate about continuous learning and growth, open to feedback, resilient in the face of setbacks, driven to succeed, and committed to making both customers and Atlassian successful.

Benefits & Perks

Atlassian offers a comprehensive range of perks and benefits designed to support you, your family, and your engagement with the local community. Our offerings include extensive health and wellbeing resources, paid volunteer days, and much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, our driving goal is to unleash the potential of every team. Our software products empower teams worldwide, with solutions designed for all types of work. Through our tools, team collaboration transforms what might be impossible alone into collective achievement.

We believe that the unique contributions of all Atlassians are fundamental to our success. To ensure our products and culture continue to reflect diverse perspectives and experiences, we maintain a strict policy against discrimination based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All applicant information is kept confidential in accordance with EEO guidelines.

To ensure the best experience, we can provide accommodations or adjustments at any stage of the recruitment process. Please inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Key skills/competency

• Solutions Architecture
• Pre-sales Consulting
• Customer Engagement
• Product Demonstrations
• Technical Sales
• Business Problem Solving
• Stakeholder Management
• Product Advocacy
• Relationship Building
• Spanish Language Fluency