Solutions Engineer, Spanish Speaker

Overview

Working at Atlassian means choosing where you work – whether in an office, from home, or a combination of the two. This flexibility empowers Atlassians to better support family, personal goals, and other priorities. Atlassian hires globally, in any country where a legal entity exists. A unique aspect of the company is its belief in the value of 'play as a team', fostering mutual support, shared successes, and knowledge exchange among employees.

Responsibilities of a Solutions Engineer, Spanish Speaker

• Partner with direct sales, partners, and larger account teams to optimize Fortune 500 customers within your territory, tracking their profiles, business problems, roadmaps, and solution success.
• Participate in customer discovery to understand their current state, business problems, and map these to relevant Atlassian products, platforms, and solutions.
• Proactively investigate, discover, and assess client pain points, identifying opportunities for cross-product/solution expansion.
• Act as a product expert in the pre-sales process, articulating and demonstrating the value of Atlassian software and its impact on ways of working.
• Possess a broad understanding of the full Atlassian product and solution offerings, crafting compelling narratives about how they integrate to empower teams.
• Lead engaging, value-based demonstrations, customized for various stakeholder needs, from detailed individual product demos to presenting the portfolio's broader vision.
• Understand, guide, and lead the customer's technical needs throughout the sales process to secure their buy-in on Atlassian as the optimal choice.
• Forge strong partnerships with aligned account executives, regularly discussing pipeline, opportunities, feedback, and ways to improve the selling cycle.
• Track and document product feedback and competitive intelligence from customers, advocating for internal development by sharing insights with product management.
• Continuously learn, develop, and refine pre-sales techniques, product knowledge, solution offerings, and sales processes as Atlassian products evolve.

Qualifications

Atlassian seeks a dynamic and proactive team member eager to learn and contribute to a passionate, growing organization. Candidates should possess 2+ years of pre-sales experience with customers, demonstrating excellent communication skills, strong presentation abilities for multi-level audiences, and exceptional agility. Proficiency in both English and Spanish is required. The ideal candidate will have a customer-centric mindset, a proven history of building executive relationships, and the ability to rally internal teams for collaborative customer solutions. You should be a creative problem-solver capable of translating complex business challenges into clear solutions, collaborating effectively with prospects, partners, and the Atlassian sales team to deliver compelling value. Comfort in both business and technical contexts, engaging with executives or technical audiences, is essential. A passion for continuous learning, growth, challenging oneself, openness to feedback, tolerance for failure, and a drive for success for both customers and Atlassian are highly valued.

Benefits & Perks

Atlassian provides a comprehensive range of perks and benefits to support employees and their families, and to foster engagement with local communities. These include health and wellbeing resources, paid volunteer days, and more. Further details can be found at go.atlassian.com/perksandbenefits.

Key skills/competency

• Pre-sales Engineering
• Customer Relationship Management
• Solution Architecture
• Technical Demonstrations
• Value Selling
• Product Expertise (Atlassian)
• Business Acumen
• Client Discovery
• Cross-functional Collaboration
• Spanish Language Proficiency