Solution Consultant, Cloud Platform
Atlassian · United States
- Hybrid
- Full-time
- $168,025 / year
- United States
Tailored resume — keyword-matched to this role.
Hiring manager — we find who's hiring.
Intro email — drafted to reach them directly.
Job highlights
- Advise enterprise clients on cloud solutions.
- Utilize Atlassian products to solve challenges.
- Drive customer success and product expansion.
- Requires SaaS and cloud platform expertise.
- Travel up to 30% domestically/internationally.
About the role
Solution Consultant, Cloud Platform
Atlassian is looking for a Solution Consultant with a Cloud Platform focus to join their Advisory Services Delivery team. This is an individual contributor role where you will work with large, strategic enterprise organizations to solve complex business challenges using Atlassian's cloud products and solutions. You will act as a trusted advisor, helping customers maximize their Atlassian investment and showcasing successes to peers.
About Your Future Team
The Atlassian Advisory Services team is a globally distributed group of experts dedicated to customer success. They engage with large, strategic clients facing complex business challenges, providing expert guidance to ensure customers achieve the greatest benefits from their Atlassian investments. At Atlassian, you'll have a rapid impact on millions of users, with the freedom to bring your ideas to life.
What You'll Do
- Collaborate with Advisory Services peers to align on strategic outcomes and deliver exceptional customer service.
- Partner with customers to solve business challenges and achieve goals using Atlassian products, practices, and solutions.
- Identify and promote opportunities for service and product expansion within client organizations.
- Cultivate deep industry and solution expertise, staying current with evolving best practices.
- Create technical solution content and prescriptive guidance for customer goals in Atlassian solution areas.
- Partner with internal Atlassian teams to advocate for customer needs and innovative solutions.
- Travel up to 30% of the time for internal and customer-facing events.
Your Background
- 4-6 years of experience in SaaS companies.
- 2+ years of experience in customer-facing roles, influencing stakeholders from technical administrators to executive leadership.
- Demonstrated expertise in Atlassian's Cloud Platform, including administration of Atlassian Cloud ecosystems (e.g., Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo).
- Background in SaaS-based architectures, integration methods, and security considerations.
- Experience with Atlassian Cloud migration processes, utilities, and hybrid deployment models.
- Experience with Rovo, Agentic AI, MCP, and/or other AI integrations.
- Fluency in English; proficiency in a second language like Spanish, French, or Portuguese is a plus.
Nice to Haves
- Comfortable coaching best practices and tailoring guidance.
- Experience in cross-team projects, engaging with Sales, Product, Support, and other teams.
- Experience with large customers in a consulting or technical expert capacity.
Compensation & Benefits
Atlassian offers competitive compensation with base pay ranges based on geographic pay zones in the United States (Zone A: $128,700 - $168,025; Zone B: $116,100 - $151,575; Zone C: $107,100 - $139,825). This role may also be eligible for benefits, bonuses, commissions, and equity. Perks include health and wellbeing resources, paid volunteer days, and more.
Key Skills/Competency
- Solution Consulting
- Cloud Platform Expertise
- Atlassian Products (Jira, Confluence)
- SaaS Architectures
- Customer Success
- Technical Guidance
- Migration Processes
- AI Integrations
- Client Relationship Management
- SaaS Consulting
Skills & topics
- Solution Consultant
- Cloud Platform
- Atlassian
- SaaS
- Consulting
- Customer Success
- Jira
- Confluence
- Technical Sales
- Enterprise Software
How to get hired
- Tailor your resume: Highlight your SaaS experience, customer-facing roles, and specific Atlassian Cloud Platform expertise, including migration and AI integrations.
- Showcase your impact: Quantify your achievements in previous roles, demonstrating how you've solved business challenges and driven value for clients.
- Prepare for technical questions: Be ready to discuss Atlassian Cloud ecosystems, SaaS architectures, migration strategies, and AI integrations like Rovo or MCP.
- Demonstrate consulting skills: Prepare examples of how you've advised stakeholders, managed cross-team projects, and worked with large enterprise clients.
- Research Atlassian's values: Understand their mission to unleash team potential and their commitment to diversity and inclusion.
Technical preparation
Master Atlassian Cloud administration.,Understand SaaS architectures and security.,Practice cloud migration strategies.,Familiarize with AI integrations.
Behavioral questions
Describe a complex client challenge solved.,How do you influence executive stakeholders?,Explain collaboration with cross-functional teams.,Share experience coaching best practices.
Frequently asked questions
- What is the expected base pay for a Solution Consultant at Atlassian in the US?
- Atlassian has three geographic pay zones in the US for this Solution Consultant, Cloud Platform role. Zone A ranges from $128,700 to $168,025, Zone B from $116,100 to $151,575, and Zone C from $107,100 to $139,825. Actual base pay is determined by skills, experience, and location.
- Does this Solution Consultant role require travel?
- Yes, as a Solution Consultant, Cloud Platform with Atlassian, you can expect to travel up to 30% of your time. This travel may be domestic and, in some cases, international, for both internal and customer-facing events.
- What specific Atlassian Cloud Platform expertise is required for this role?
- The role requires demonstrated expertise in Atlassian's Cloud Platform, including administering ecosystems like Guard, Jira Software, Jira Service Management, Confluence, Focus, and Rovo. Experience with Atlassian's Cloud migration process and utilities is also crucial.
- What is the work arrangement for a Solution Consultant at Atlassian?
- Atlassian offers flexibility in work arrangements. Atlassians can choose to work from an office, from home, or a hybrid combination, allowing for more control over personal and professional priorities.
- Are there opportunities for career growth as a Solution Consultant at Atlassian?
- While this specific role is an individual contributor position, Atlassian emphasizes continuous learning and development. Cultivating deep industry and solution expertise, creating technical content, and partnering with various internal teams can foster growth within the company.
- What are the key benefits of working for Atlassian in this Solution Consultant role?
- Beyond competitive compensation and potential bonuses/equity, Atlassian offers a range of perks, including health and wellbeing resources and paid volunteer days. The company culture also focuses on unleashing team potential and fostering a diverse and inclusive environment.
- What kind of customers will a Solution Consultant work with at Atlassian?
- As a Solution Consultant, Cloud Platform, you will engage with Atlassian's largest strategic and enterprise organizations. You'll help them solve complex business challenges and achieve their internal goals using Atlassian's cloud solutions.