Solution Consultant, Cloud Platform Development and Integration
Atlassian · United States
- Hybrid
- Full-time
- $139,825 / year
- United States
Job highlights
- Consult on Atlassian Cloud Platform development and integration.
- Solve complex business challenges for enterprise clients.
- Develop custom apps and leverage Atlassian APIs.
- Collaborate with cross-functional teams and customers.
- Travel up to 30% for client and internal events.
About the role
Solution Consultant, Cloud Platform Development and Integration
Atlassian is hiring a Solution Consultant with a focus on Cloud Platform Development and Integration to join its globally distributed Advisory Services team. This role involves working with large, strategic enterprise organizations to solve complex business challenges using Atlassian products and solutions. You will act as a trusted advisor, helping customers maximize their Atlassian investment and showcasing successes to peers.
Your Future Team
The Atlassian Advisory Services team comprises experts dedicated to customer success, partnering with enterprise clients to orchestrate successful outcomes. As a distributed-first company, Atlassian supports remote work, with interviews and onboarding conducted virtually. You'll have the opportunity to impact millions of users quickly and see your ideas put into action.
About the Role
As a Solution Consultant, you will be an individual contributor focused on Atlassian's Cloud Platform. You'll provide expert guidance, aligning product capabilities with client business needs and desired outcomes. Your role is crucial in expanding the reach of Atlassian technologies into new use cases and markets, helping customers unleash their teams' potential.
Responsibilities
- Collaborate with Advisory Services peers to align on strategic outcomes for exceptional customer service.
- Partner with customers to solve business challenges and achieve goals using Atlassian products and solutions.
- Identify and promote opportunities for service and product expansion within client organizations.
- Cultivate deep industry and solution expertise, staying current with evolving best practices.
- Create technical solution content and prescriptive guidance for customer goals in Atlassian solution areas.
- Partner with internal Atlassian teams to advocate for customer needs and innovative solutions.
- Travel up to 30% of the time domestically and internationally for events.
Your Background
- 4-6 years of experience in SaaS companies.
- 2+ years of experience in customer-facing roles, influencing stakeholders from technical administrators to executive leadership.
- Demonstrated expertise in Atlassian's Cloud Platform, including administration of ecosystems like Guard, Jira Software, Jira Service Management, Confluence, Focus, and Rovo.
- Background in SaaS-based architectures, integration methods, and security considerations.
- Demonstrated expertise in Atlassian ecosystem development, including custom app/plugin development using Forge and experience with the Atlassian Cloud REST API.
- Proficiency in TypeScript, JavaScript, Node, and React.
- Exposure to the Atlassian Connect framework and application migration.
- Experience with Rovo, Agentic AI, MCP, and/or other AI integrations is a plus.
- Fluency in English; a second language (Spanish, French, or Portuguese) is a plus.
- Comfortable coaching best practices and tailoring guidance.
- Experience in cross-team projects (Sales, Product, Support).
- Experience with large customers in a consulting or technical expert capacity.
Compensation
At Atlassian, compensation is designed to be equitable, explainable, and competitive. Base pay ranges vary by geographic pay zone in the United States:
- Zone A: USD 128,700 - USD 168,025
- Zone B: USD 116,100 - USD 151,575
- Zone C: USD 107,100 - USD 139,825
This role may also be eligible for benefits, bonuses, commissions, and equity. Visit go.atlassian.com/payzones for more information.
Benefits & Perks
Atlassian offers a comprehensive suite of benefits including health and wellbeing resources, paid volunteer days, and more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
Atlassian's mission is to unleash the potential of every team with software products that help teams collaborate and achieve the impossible. They are committed to diversity and inclusion, ensuring all perspectives are valued. Accommodations are available throughout the recruitment process. Learn more at go.atlassian.com/crh.
Key skills/competency
- Cloud Platform Development
- Integration Expertise
- Atlassian Products (Jira, Confluence)
- SaaS Architectures
- API Development
- TypeScript/JavaScript/Node.js/React
- Customer-Facing Roles
- Technical Guidance
- Solution Consulting
- Enterprise Clients
Skills & topics
- Solution Consultant
- Cloud Platform
- Integration
- Atlassian
- Jira
- Confluence
- SaaS
- API Development
- TypeScript
- JavaScript
- Node.js
- React
- Customer Success
- Enterprise
- Remote
How to get hired
- Tailor your resume: Highlight experience with Atlassian Cloud Platform, SaaS, API development, and customer-facing roles.
- Showcase your expertise: Emphasize your background in developing custom apps with Forge and your proficiency in TypeScript, JavaScript, Node, and React.
- Quantify your impact: Use numbers to demonstrate your success in previous SaaS and customer-facing roles.
- Prepare for technical interviews: Be ready to discuss your experience with Atlassian products, cloud architectures, and integration methods.
- Research Atlassian's values: Understand their focus on team collaboration and customer success.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Solution Consultant role at Atlassian?
- The Solution Consultant role at Atlassian focuses on Cloud Platform Development and Integration. You'll be a trusted advisor for enterprise clients, helping them solve complex business challenges and maximize their Atlassian investment through expert guidance on products, practices, and solutions.
- What technical skills are most important for this Solution Consultant position?
- Key technical skills include demonstrated expertise in Atlassian's Cloud Platform (administering Jira, Confluence, etc.), SaaS-based architectures, integration methods, and security. Experience developing custom apps with Forge, using the Atlassian Cloud REST API, and proficiency in TypeScript, JavaScript, Node, and React are also crucial.
- What is the expected travel commitment for this role?
- This Solution Consultant role requires up to 30% travel, which may include domestic and international trips for internal and customer-facing events. This is to support client engagements and foster necessary collaborations.
- Can I work remotely in this Solution Consultant role?
- Yes, Atlassian is a distributed-first company and hires in many countries. If you have eligible working rights and time zone overlap with your team, you can choose to work remotely or from an office. Interviews and onboarding are conducted virtually.
- What kind of customer interactions can I expect as an Atlassian Solution Consultant?
- As a Solution Consultant, you will engage directly with customers, partnering with them to understand and solve their business challenges. This involves influencing stakeholders from technical administrators to executive leadership and identifying opportunities for service and product expansion.
- What is the compensation range for the Solution Consultant role at Atlassian in the US?
- The base pay for this role in the United States is determined by geographic pay zones. The ranges are: Zone A: USD 128,700 - USD 168,025, Zone B: USD 116,100 - USD 151,575, and Zone C: USD 107,100 - USD 139,825. This does not include potential benefits, bonuses, commissions, or equity.
- Does Atlassian provide support for accommodations during the recruitment process?
- Yes, Atlassian is committed to providing support and accommodations at any stage of the recruitment process. If you require any adjustments, you should inform the Recruitment team during your conversations with them.