Associate Solutions Engineer

Overview

Working at Atlassian, individuals have the flexibility to choose their work environment – be it in an office, from home, or a blend of both, enabling better support for personal and family priorities. Atlassian is able to hire people in any country where it has a legal entity.

About the Role

The DX's Solutions Engineering Team at Atlassian is actively seeking a highly skilled and passionate Associate Solutions Engineer to be a pivotal driver in the growth of the DX product (getdx.com). In this role, you will function as the solution expert throughout the sales cycle, dedicated to resolving prospects' most intricate business challenges using Atlassian products and solutions, ultimately contributing to the successful closure of critical deals.

Key Responsibilities

• Lead Technical Evaluations: Partner closely with Account Executives to drive and lead all technical aspects of the sales cycle, including Proof-of-Concepts (POCs) and Pilots, ensuring clear demonstration of platform value and technical feasibility.
• Discovery and Strategy: Lead technical discovery sessions to deeply understand client needs, existing engineering workflows, and high-level goals.
• Consultative Questioning: Ask thoughtful, detailed questions to uncover critical information about the client’s engineering processes, branching strategies, deployment workflows, and existing tooling.
• Solution Design: Design and propose tailored technical solutions for integrating Atlassian's APIs with complex client workflows to meet evaluation success criteria.
• Trusted Advisory: Act as a trusted advisor to potential clients, providing strategic guidance on best practices for deployment methodologies and analytics integrations.
• Feedback Loop: Capture and synthesize technical feedback from prospects to collaborate closely with the Product and Engineering teams, informing product enhancements and roadmap priorities.

Required Qualifications

Technical Skills:

• Exposure to programming (Ruby/Rails preferred) with a solid understanding of APIs and RESTful services.
• Experience with version control systems like Git and the GitHub CLI.
• Familiarity with SQL.
• Knowledge of CI/CD pipelines, deployment workflows, and branching strategies.

Consultative Skills:

• Excellent communication and presentation skills, with extensive experience leading high-stakes client discussions and product demonstrations.
• Ability to translate complex technical concepts into clear business value.
• Strong organizational skills to manage technical follow-ups and resource delivery across multiple active opportunities.

Compensation & Benefits

Atlassian offers competitive compensation programs, with base pay determined by skills, expertise, and experience. This role is eligible for benefits, bonuses, commissions, and equity. Atlassian provides a wide range of perks and benefits supporting health, wellbeing, and community engagement, including paid volunteer days.

Key skills/competency

• Pre-Sales Engineering
• Solutions Architecture
• Technical Discovery
• API Integration
• Version Control Systems (Git)
• CI/CD Pipelines
• Client Relationship Management
• Technical Presentation
• Business Value Translation
• Product Feedback