Service Sales Specialist
@ Atlas Copco Group

Rheinfelden (Baden), Baden-Württemberg, Germany
€90,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXXXX***** @atlascopco.com
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Job Details

About Atlas Copco Group

CVS engineering GmbH, part of the Atlas Copco Group, manufactures compressors and vacuum pumps for mobile applications including trucks, railways, and buses. Operating in 180 countries worldwide, Atlas Copco employs 55,000 people and is known for selling industrial machinery, products, and services.

Role Overview

The Service Sales Specialist plays a critical role by addressing customer technical issues, aligning with the company’s strategic goals, and delivering tailored solutions in the urban transportation and vehicle installation sector.

  • Build strong product and application knowledge
  • Handle customer technical requests and warranty cases
  • Provide timely and effective technical solutions
  • Analyze failures and develop improvement ideas
  • Maintain key client relationships and support sales

Responsibilities

Key duties include:

  • Responding to customer requests for assistance and warranty claims
  • Providing quotes for parts and handling order entries
  • Collaborating with sales, engineering, and production teams
  • Analyzing root causes and suggesting process improvements

Requirements

To excel as a Service Sales Specialist, you should have:

  • An engineering degree or equivalent experience
  • At least 5+ years’ experience in technical sales or service
  • Strong technical understanding and interpersonal skills
  • Experience with industrial B2B and urban transport systems
  • Fluency in German and advanced English skills
  • Knowledge of Office 365, ERP, and CRM systems

What We Offer

An attractive compensation package and benefits including:

  • Regular working hours and 30 days annual vacation
  • A flat hierarchy in an international corporate environment
  • Social benefits exceeding statutory requirements
  • Various employee perks such as JobRad leasing and free beverages

Key skills/competency

Service Sales Specialist; technical sales; customer support; industrial B2B; root cause analysis; product knowledge; warranty management; ERP; CRM; Office 365

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How to Get Hired at Atlas Copco Group

🎯 Tips for Getting Hired

  • Research Atlas Copco Group: Review company mission and recent news.
  • Customize your resume: Tailor it to technical sales experience.
  • Highlight relevant skills: Focus on ERP, CRM, Office 365 expertise.
  • Prepare for interviews: Demonstrate problem-solving and customer service.

📝 Interview Preparation Advice

Technical Preparation

Review technical product specifications.
Study ERP and CRM functionalities.
Practice root-cause analysis methods.
Update knowledge on industrial systems.

Behavioral Questions

Describe handling difficult customer situations.
Explain conflict resolution in team settings.
Discuss adapting to fast-paced environments.
Share experiences with cross-functional collaboration.

Frequently Asked Questions