Retail Sales Consultant

Retail Sales Consultant at AT&T

It’s time to take your sales career to the next level. As a Retail Sales Consultant, you’ll be at the center of it all, creating meaningful connections with every customer through your personalized sales expertise. Meeting sales targets and earning uncapped commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families, and communities closer together.

What to Expect

• On the sales floor, you’ll use a consultative sales approach, guiding customers through their options. Your drive and passion for helping people will truly shine in this role.
• You’ll be an integral part of the community through events, filling online orders, and making outbound calls to existing and potential customers.
• You’ll work a flexible schedule between 9 AM - 9 PM, including weekends, to meet customer needs. Monthly seniority-based schedules are available two weeks in advance.
• This is a fast-paced environment; being flexible and open to change will help you stay current with evolving technology and all the ways we work to meet customer needs.
• Prior retail or customer-facing sales experience is a plus. No sales experience? AT&T provides the tools, training, and coaching needed to help you meet and exceed your goals!

Compensation and Benefits

Retail Sales Consultants earn between $20.45 - $21.43 per hour, plus an average of $13,700 in commissions if all sales goals are met. With uncapped commission opportunities, top sellers can earn up to $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical, Dental, and Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and holidays (with some exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short-term and long-term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone services.

Equal Employment Opportunity

AT&T is a fair chance employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Reasonable accommodations are provided for qualified individuals with disabilities. A background check is only initiated after an offer is made.

Key skills/competency

• Sales Acumen
• Customer Service
• Communication Skills
• Consultative Selling
• Product Knowledge
• Goal-Oriented
• Adaptability
• Retail Operations
• Relationship Building
• Problem Solving