Senior Technical Consultant
AT&T · Dallas, TX
- On site
- Full-time
- $148,500 / year
- Dallas, TX
Job highlights
- Provide technical support and consulting to sales teams.
- Design, implement, and troubleshoot technology solutions.
- Analyze client requirements for custom solutions.
- Leverage deep product and industry expertise.
- Work independently on complex technical issues.
About the role
Senior Technical Consultant
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
Collaborates with the sales team to provide technical support and consulting, ensuring successful product integration and implementation, while leveraging expertise to design optimized solutions and contribute to sales objectives through pre- and post-sales activities.
What You’ll Do
- Technical Sales Support and Consulting: Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations, ensuring accurate representation and support of company products.
- Solution Design, Implementation, and Troubleshooting: Design innovative technology solutions, oversee their implementation and integration, analyze and resolve technical issues to ensure system functionality according to specifications.
- Client Interaction and Custom Solutions: Understand and analyze client requirements, deliver tailored systems/applications solutions, answer customer inquiries, and build mini-applications to demonstrate feasibility.
- Expertise and Continuous Improvement: Leverage in-depth knowledge of company products and industry expertise to optimize solutions, monitor performance, and stay updated with the latest trends and best practices.
- Independent Work and Additional Support: Work independently with minimal supervision, provide pre-sales and post-sales support, train clients and internal teams, create detailed documentation, and collaborate with development teams to enhance product offerings.
What You’ll Need
- Bachelor’s degree (BS/BA) desired.
- 3+ years of related experience.
- Certification is required in some areas.
What You’ll Bring
- An experienced professional with advanced, interdisciplinary knowledge, resolving difficult and complex issues using broad professional concepts.
- Guides others, applying advanced principles and company practices.
- Leads moderate sized projects (or parts of larger projects) with strategic value.
- Operates autonomously with frequent senior leadership interaction.
Perks and Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Key skills/competency
- Technical Consulting
- Sales Support
- Solution Design
- Implementation
- Troubleshooting
- Client Requirements Analysis
- Product Demonstrations
- Technical Expertise
- Industry Knowledge
- Project Leadership
Skills & topics
- Senior Technical Consultant
- Technical Support
- Sales Consulting
- Solution Design
- Implementation
- Troubleshooting
- Client Relations
- Technology Solutions
- Pre-sales
- Post-sales
- AT&T
- Dallas
- Texas
- BS/BA
- 3+ years experience
How to get hired
- Tailor your resume: Highlight experience in technical consulting, sales support, and solution design relevant to AT&T's needs.
- Showcase your expertise: Emphasize your ability to troubleshoot complex issues and design innovative solutions.
- Prepare for interviews: Be ready to discuss your experience with client interactions and pre/post-sales activities.
- Understand AT&T's culture: Research their commitment to innovation and customer transformation.
Technical preparation
Study AT&T's product portfolio and services.,Practice designing and troubleshooting complex solutions.,Prepare to demonstrate solutions via mini-apps.,Review technical documentation best practices.
Behavioral questions
Describe a complex client issue you resolved.,How do you collaborate with sales teams?,How do you stay updated on tech trends?,Tell us about a project you led.
Frequently asked questions
- What is the typical salary range for a Senior Technical Consultant at AT&T?
- The salary range for a Senior Technical Consultant at AT&T is between $118,800 and $178,200 annually. The specific starting salary within this range depends on factors like geography, experience, expertise, and education.
- What are the essential qualifications for the Senior Technical Consultant role at AT&T?
- Candidates should possess a Bachelor's degree (BS/BA) or equivalent experience, along with at least 3 years of related experience. Certain areas may require specific certifications.
- What is the work arrangement for this Senior Technical Consultant position?
- This Senior Technical Consultant position requires a minimum of 5 days per week in the office. It is not a remote position, and no relocation is offered.
- What kind of technical challenges can I expect as a Senior Technical Consultant at AT&T?
- As a Senior Technical Consultant, you will be involved in designing, implementing, and troubleshooting complex technology solutions, collaborating with sales teams, and developing custom client solutions.
- Does AT&T offer good benefits for a Senior Technical Consultant?
- Yes, AT&T offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, tuition reimbursement, generous paid time off, and various other wellness and insurance programs.
- How important is client interaction in this Senior Technical Consultant role?
- Client interaction is crucial. You will be responsible for understanding client requirements, delivering tailored solutions, answering inquiries, and demonstrating product feasibility through mini-applications.
- What opportunities are there for professional growth as a Senior Technical Consultant at AT&T?
- AT&T offers opportunities for growth through leading projects, continuous learning of new trends and best practices, and collaborating with development teams to enhance products, supported by a tuition reimbursement program.