Compliance Researcher

@ Asurint

Overview

At Asurint, based in Cleveland, Ohio, we are building a leading technology company in background screening. The Compliance Researcher is responsible for conducting criminal reinvestigation research and ensuring compliance with local, state, and federal regulations.

Responsibilities

• Retrieve and enter information from computer and web-based systems.
• Investigate alternate options and coordinate with vendors.
• Locate data in accordance with applicable laws and regulations.
• Provide timely updates and document steps on Salesforce.
• Identify best practices to address research deficiencies.
• Perform complex research on escalated cases and propose solutions.
• Communicate with courts and external vendors to resolve issues.
• Complete other duties as assigned.

Requirements

Experience in research or investigations, customer service, and legal/court system understanding is required. Proficiency in MS Office and familiarity with Salesforce are preferred. A high school diploma is required. A bachelor’s degree, background screening experience, and additional certifications are a plus.

Working Conditions

This role is performed remotely within the United States or at our Cleveland, Ohio headquarters. Evening, weekend work and occasional travel may be required. Employees must maintain a safe work environment, whether on-site or remote.

Benefits

Benefits include medical, dental, vision from day one, 401(k) with match, paid time off, company holidays, various insurance options, professional development, and more.

Key skills/competency

Compliance Researcher, research, investigation, background, regulatory, Salesforce, customer service, legal, court, communication