Residential Property Claims Adjuster
Assurant
Job Overview
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Job Description
Residential Property Claims Adjuster at Assurant
Assurant is seeking a Property Claims Adjuster to manage first-party property claims across various home types—including traditional, mobile, and condominiums. In this role, you will be responsible for making coverage decisions, assessing damages, and guiding policyholders through the claims process with empathy and professionalism.
Duties & Responsibilities
- Manage an inventory of property claims and evaluate coverage and damages.
- Conduct investigations and establish action plans based on policy, best practices, and state regulations.
- Communicate with policyholders, public adjusters, attorneys, and third parties.
- Review estimates and negotiate fair settlements with insureds and vendors.
- Maintain accurate documentation and ensure timely resolution of claims.
- Apply policy knowledge, Xactimate, and claims handling guidelines.
- Deliver exceptional customer service with empathy.
Requirements
- High school diploma or GED.
- Minimum of 3 years residential property claims adjusting experience (CAT and daily claims).
- P&C Adjuster license required.
- Proficiency with Microsoft Office and data entry on multiple screens.
Preferred Qualifications
- Associate or Bachelor’s degree.
- Strong organizational and multitasking abilities.
- Resilience and adaptability in a fast-paced environment.
Working Conditions
General office demands.
About Assurant
Assurant is a leading global business services company and a Fortune 500 organization, supporting major consumer purchases in 21 countries. We value integrity, innovation, and customer focus, fostering a culture known as The Assurant Way.
Key skills/competency
- Property Claims
- Damage Assessment
- Investigation
- Coverage Decisions
- Negotiation
- Documentation
- Xactimate
- Customer Service
- Regulatory Compliance
- Microsoft Office
How to Get Hired at Assurant
- Customize your resume: Highlight insurance and claims experience.
- Research Assurant: Understand their culture and services.
- Prepare for technical questions: Focus on policy and damage assessment.
- Practice interview scenarios: Emphasize customer service and decision making.
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