Property Liability Claims Adjuster
Assurant
Job Overview
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Job Description
Property Liability Claims Adjuster at Assurant
Manages an assigned caseload of low to moderate Homeowners Liability, specifically Renters and Condo, with a typical exposure of up to $20,000 involving non-litigated matters from the investigation of the claim through the resolution. This includes making decisions about liability/compensability and negotiating settlements within the policy limits to protect our policy holder and client. The Property Liability Claims Adjuster interacts with policy holders, claimants, plaintiff attorneys, coverage & defense counsel, and other third parties throughout the claims management process.
Responsibilities
- Manages an inventory of claims to evaluate compensability/liability.
- Establishes action plan based on case facts, best practices, protocols, regulatory issues, and state laws.
- Maintains current knowledge of court decisions which may impact the claim on principles or practices. This may require attendance at various seminars or training sessions.
- Plans and conducts investigations of claims to confirm coverage and to determine negligence, liability, compensability, and damages.
- Assesses policy coverages and notifies insured of any issues; determines and establishes reserve requirements for both indemnity and expense on a regular basis and makes recommendations to set reserves at appropriate level for claims outside of authority level.
- Prepares comprehensive reports as required by Clients/Brokers and participates in meetings with Clients and Brokers on specific claims.
- Identifies and communicates specific claim trends and policy issues to management and underwriting.
- Assess actual damages associated with claims and conducts negotiations within assigned authority limits to settle claims.
- Proven interpersonal, analytical, and decision-making skills to effectively negotiate and settle claims.
- Demonstrated strong negotiation skills. Knowledge of legal liability, joint & several laws required.
- Able to demonstrate abilities to be a self-starter and autonomous worker.
Minimum Qualifications
- Adjuster’s license is required for all states where adjuster licensing is applicable.
- Bachelor’s degree with 3 years of property damage liability claims experience.
- Expert level knowledge of specific state contributory and comparative negligence laws and joint & several laws.
- Excellent verbal and written skills to communicate internally and externally.
- Excellent critical thinking and problem-solving skills.
- Strong organizational and time management.
- Ability to multi-task in a fast-paced environment.
Pay Range
The posted pay range for this Property Liability Claims Adjuster position is $56,200.00 - $94,100.00. This range considers a wide array of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
The Assurant Way: Culture & Company Overview
Assurant fosters a unique culture, 'The Assurant Way,' which emphasizes a passion for service, practical innovation, and a willingness to take chances. Recognized as a Best/Great Place to Work in 15 countries and a Fortune America’s Most Innovative Companies awardee, Assurant brings together diverse talent globally.
Assurant is a Fortune 500 global business services company that supports, protects, and connects major consumer purchases. Operating in 21 countries, Assurant partners with leading brands to develop innovative solutions, enhancing customer experiences through mobile device solutions, extended service contracts, vehicle protection, renters insurance, and other specialty products.
Key skills/competency
- Claims Management
- Liability Assessment
- Policy Interpretation
- Investigation
- Negotiation Skills
- Regulatory Compliance
- State Laws
- Property Insurance
- Customer Service
- Critical Thinking
How to Get Hired at Assurant
- Research Assurant's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor, focusing on 'The Assurant Way'.
- Tailor your resume: Customize your resume and cover letter to highlight property liability claims experience, regulatory compliance, and negotiation, using keywords from the Property Liability Claims Adjuster job description.
- Demonstrate claims expertise: Prepare to discuss specific examples of managing diverse claim caseloads, assessing liability, and successful negotiation strategies during interviews.
- Showcase critical thinking: Be ready to present instances where you applied critical thinking, problem-solving skills, and legal knowledge (like state negligence laws) to resolve complex claims.
- Highlight communication skills: Emphasize your ability to communicate effectively with policyholders, claimants, attorneys, and internal stakeholders in a fast-paced environment.
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