Financial Services Claims Adjuster
@ Assurant

Hybrid
$50,000
Hybrid
Full Time
Posted 24 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXX****** @assurant.com
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Job Details

About the Role

Assurant is looking for Remote Claims Adjusters to join our growing team! As a Financial Services Claims Adjuster, you will work directly with policyholders during the claims process. Your role includes listening, analyzing problems, and guiding clients through claim procedures while proactively recommending measures to avoid future issues.

Key Duties and Responsibilities

  • Educate clients on card benefit insurance programs and procedures.
  • Provide accurate, professional service with a customer-focused approach.
  • Review claim data and ensure documentation accuracy.
  • Investigate questionable claims in collaboration with management.
  • Adjudicate claims and make approval/denial decisions in line with policies.
  • Document all actions and outcomes accurately in the system.
  • Maintain relationships with internal and external stakeholders.
  • Support multiple client product lines while staying updated with industry changes.

Requirements

  • 2+ years of Claims Adjuster experience.
  • Active All-Lines license with current education hours.
  • Strong communication, listening, problem solving and analytical skills.
  • Ability to work independently and manage multiple tasks.
  • Minimum high school diploma or GED.

What You Will Enjoy

  • Diverse daily work and unique customer situations.
  • Collaborative team environment with competitive compensation.
  • Comprehensive benefits starting from day one.
  • Career advancement opportunities.

Training & Shifts

Classroom training is provided in a virtual setting over approximately 7 weeks, typically Monday-Friday from 8am – 5pm EST. Work schedules vary between 8am and 8pm EST, Monday through Friday.

Key skills/competency

  • Claims Adjusting
  • Customer Service
  • Investigation
  • Adjudication
  • Documentation
  • Analytical Skills
  • Communication
  • Problem Solving
  • Multi-tasking
  • Insurance Programs
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How to Get Hired at Assurant

🎯 Tips for Getting Hired

  • Customize Your Resume: Tailor experiences to claims adjusting expertise.
  • Showcase Customer Service: Highlight problem-solving and communication skills.
  • Research Assurant: Understand their culture and industry reputation.
  • Prepare for Interviews: Be ready with examples of claims handling.

📝 Interview Preparation Advice

Technical Preparation

Review claims systems and data entry procedures.
Practice using insurance software tools.
Brush up on compliance and policy guidelines.
Study case studies on claims investigation.

Behavioral Questions

Describe a time resolving customer claims.
Explain handling high-pressure situations.
Discuss adapting to process changes.
Share teamwork and communication examples.

Frequently Asked Questions