Email & Marketing Automation Manager
@ Aspen Skiing Company

Basalt, Colorado, United States
On Site
Full-time
Posted 4 days ago

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Job Details

Company Overview

Aspen One renews the mind, body, and spirit with a portfolio that redefines luxury, adventure, and leisure across Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures. For more information, visit www.aspen.com.

Position Summary

The Email & Marketing Automation Manager manages CDP and email marketing platforms across Aspen One brands. The role focuses on developing, executing, and refining multi-channel campaigns and automated journeys, especially for Aspen Snowmass email strategy. The position reports to the Director of Digital & Performance Marketing.

Essential Job Functions

  • Manage the CDP and marketing automation platform (Braze) to drive revenue and personalization.
  • Lead Aspen Snowmass email marketing including strategy, planning, segmentation, deployment, tracking, and testing.
  • Execute automated, personalized multi-channel journeys (email, push, in-app, SMS) to improve engagement.
  • Support vertical-specific and cross-brand journey development.
  • Integrate Braze with POS, booking engines, and loyalty programs.
  • Create high-value guest segments using first-party data.
  • Build and optimize mobile communications strategies.
  • Develop A/B testing strategies and analyze guest behavior for insights.
  • Ensure compliance with GDPR, CCPA, and other data privacy regulations.

Qualifications

Bachelor’s degree in Marketing, Communications, Business, or a related field and 3–5 years of experience in marketing automation, CRM, or lifecycle marketing required. Proficiency in Braze, HTML/CSS for email, and experience with CRM/CDP systems is necessary.

Additional Information

This is a full-time role with benefits that include health, dental, vision insurance, PTO, 401(k), and employee ski passes. Aspen One is committed to inclusion, equity, and diversity.

Key skills/competency

Email Marketing, Marketing Automation, Braze, CRM, CDP, HTML/CSS, Segmentation, Data Analysis, A/B Testing, GDPR

How to Get Hired at Aspen Skiing Company

🎯 Tips for Getting Hired

  • Research Aspen Skiing Company: Understand their diverse brand portfolio and values.
  • Tailor your resume: Highlight automation and CRM experience.
  • Showcase technical skills: Emphasize Braze and HTML/CSS expertise.
  • Prepare for interviews: Focus on campaign strategy, segmentation, and analytics.

📝 Interview Preparation Advice

Technical Preparation

Review Braze platform integrations.
Practice HTML/CSS for responsive emails.
Test CRM segmentation techniques.
Analyze data using Google Analytics.

Behavioral Questions

Describe a challenging campaign project.
Explain cross-team communication experiences.
Detail automated campaign decision-making process.
Discuss adapting under changing priorities.

Frequently Asked Questions