Patient Coordinator
Aspen Dental · Lake Worth, TX
- On site
- Full-time
- $37,440 / year
- Lake Worth, TX
Job highlights
- Provide excellent patient care and support.
- Schedule appointments and manage patient records.
- Verify insurance and process payments.
- Gain valuable dental industry experience.
- Benefit from comprehensive training and development.
About the role
About Aspen Dental
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives.Job Type
Full TimeSalary
$15 - $18 / hourAt Aspen Dental, we put You First. We offer:
- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
- Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
- A fun and supportive culture that encourages collaboration and innovation
- Free Continuous Learning through TAG U
How You’ll Make a Difference
As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in a four-week training program to succeed in your role.- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
- Balance nightly deposits and credit card processing
- Additional tasks as assigned by the Manager
Preferred Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills with an ethical mindset
- High regard for time management
- Organized and detail oriented
- Must be age 18 or older
May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
R2026-002861
Key skills/competency
- Patient Service
- Appointment Scheduling
- Insurance Verification
- Payment Collection
- Office Management
- Communication Skills
- Time Management
- Attention to Detail
- Ethical Mindset
- Problem Solving
Skills & topics
- Patient Coordinator
- Patient Experience Coordinator
- Dental Office
- Healthcare Administration
- Customer Service
- Appointment Scheduling
- Insurance Verification
- Payment Processing
- Front Desk
- Dental Assistant
How to get hired
- Tailor your resume: Highlight your customer service and organizational skills, emphasizing any experience in healthcare or administrative roles.
- Showcase your communication skills: Prepare examples of how you've effectively interacted with patients or clients in previous roles.
- Emphasize your reliability: Demonstrate strong time management and attention to detail in your application and interview.
- Research Aspen Dental: Understand their patient-first philosophy and commitment to community impact to align your responses.
Technical preparation
Familiarize yourself with dental office software.,Practice scheduling and patient record management.,Understand insurance verification processes.,Review payment collection and cash handling.
Behavioral questions
How do you handle difficult patients?,Describe a time you managed multiple tasks.,How do you ensure accuracy in your work?,Why are you interested in patient care?
Frequently asked questions
- What is the starting salary for a Patient Coordinator at Aspen Dental?
- The starting salary for a Patient Coordinator at Aspen Dental ranges from $15 to $18 per hour, depending on experience and location. Aspen Dental also offers a comprehensive benefits package.
- What are the typical working hours for a Patient Coordinator at Aspen Dental?
- This is a Full-Time position. While specific hours can vary by independently owned and operated Aspen Dental locations, the company emphasizes flexible scheduling to support employee well-being.
- What kind of training is provided for the Patient Coordinator role at Aspen Dental?
- Aspen Dental provides a robust four-week training program to ensure Patient Coordinators succeed in their role, covering essential front office tasks and patient service standards. They also offer continuous learning opportunities through TAG U.
- What are the key responsibilities of a Patient Coordinator at Aspen Dental?
- Key responsibilities include providing superior patient service, scheduling and confirming appointments, organizing patient charts, verifying insurance, collecting payments, and balancing nightly deposits.
- What qualifications are preferred for the Patient Coordinator position?
- Preferred qualifications include a high school diploma or equivalent, strong communication and interpersonal skills, ethical mindset, excellent time management, and being detail-oriented. Applicants must be 18 or older.
- Does Aspen Dental offer benefits for Patient Coordinators?
- Yes, Aspen Dental offers a generous benefits package that includes paid time off, health, dental, vision, and a 401(k) savings plan with a match.
- How does Aspen Dental support career development for Patient Coordinators?
- Aspen Dental offers career development and growth opportunities, supported by their best-in-class training program designed to assist employees at every career stage.