Operations Analyst

The Role of Operations Analyst at ASIC

At ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic priorities to help maintain the integrity of the financial system and protect consumers from harm.

As an Operations Analyst, you will strengthen the performance and continuous improvement of Regulatory Systems through high‑quality analysis, reporting, assurance, and operational support. The role enables informed decision‑making by delivering operational insights, conducting assurance activities, and preparing stakeholder reporting, while supporting regulatory compliance, system enhancements, and business readiness.

Key Responsibilities

• Prepare, maintain and enhance operational and ad‑hoc reports, analysing datasets and presenting insights to stakeholders.
• Conduct periodic Regulatory Systems audits, including monthly and annual user‑access revalidation.
• Support workload and resource management processes, including maintaining the workforce plan.
• Perform user acceptance and product verification testing for system enhancements and new products.
• Contribute to written reports, presentations and committee papers.
• Conduct QA reviews of Regulatory Systems policies, procedures and practices, and prepare findings and recommendations.
• Support projects and initiatives by working with SMEs to gather and specify Regulatory Systems business requirements.
• Support business readiness for process and system changes, including delivering training, communications and updates to learning materials.

What We Look For

Ideally you will have previous experience as a Reporting Analyst, engaging with stakeholders at all levels. Other experience will preferably include:

• Relevant bachelor's degree.
• Ability to work with subject matter experts to understand requirements and identify process improvements.
• Knowledge of, or ability to quickly learn, ASIC systems and technologies including Microsoft CRM Dynamics, SharePoint RCR, ASIC Search and RDR.
• Ability to analyse business requirements and resolve complex issues.
• Experience developing policy, procedures and learning materials.
• Experience producing operational reports and conducting QA reviews.
• Strong written and verbal communication skills.
• Ability to manage tasks efficiently, meet deadlines and deliver quality outcomes.
• High competency in Excel and Power BI for reporting (highly regarded).
• Experience developing or maintaining learning resources (beneficial).

About ASIC

ASIC's remit is one of the broadest of regulators across the world. ASIC regulates corporations, markets, financial services and consumer credit and monitors and promotes market integrity and consumer protection in the Australian financial system. Through our enforcement work, we hold to account those who contravene the law, working to achieve strong outcomes that address the greatest consumer and investor harms.

ASIC is an equal opportunity employer seeking people who want to make a difference. ASIC is committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. Applications from people of all ages, cultural backgrounds, abilities, LGBTIQ+ identity, and people of Aboriginal and Torres Strait Islander decent are encouraged to apply.

Employee Benefits

• Attractive superannuation
• Additional leave entitlements
• 50/50 hybrid work-from home model
• Flexible work arrangements
• Assistance for study and professional development

To work with us, you need to be an Australian citizen and be prepared to complete an ASIC Suitability and Baseline Assessment.

Key skills/competency

• Operations Analysis
• Regulatory Compliance
• Data Reporting
• Process Improvement
• Stakeholder Engagement
• Microsoft CRM Dynamics
• SharePoint
• Excel Proficiency
• Power BI Reporting
• User Acceptance Testing