File Opener
Ashtons Legal LLP
Job Overview
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Job Description
About the Central File Opening Team
The Central File Opening (CFO) team at Ashtons Legal plays a vital role in supporting all departments across the firm by managing the file opening process. This includes ensuring compliance with Anti-Money Laundering (AML) regulations and conducting thorough Client Due Diligence (CDD) checks.
Your Role as a File Opener
As a File Opener, you will be responsible for handling a variety of administrative tasks to ensure files are opened accurately and efficiently, supporting the wider legal teams in delivering excellent client service.
Key Responsibilities
- Open client files using the firm’s case management system
- Upload and manage client identification documents
- Follow up with clients via telephone and email to obtain required information
- Assist with risk assessments and related compliance tasks
- Perform general administrative duties to support the CFO team
Knowledge, Skills & Experience
Essential:
- Previous experience in a legal practice or comparable office environment
- Strong data entry skills and experience working to deadlines
- Excellent attention to detail and accuracy
- Ability to manage competing priorities and workloads
- Confident using your own initiative and working independently
- Strong interpersonal and organisational skills
- Clear and professional communication skills, both written and verbal
- Comfortable discussing ID requirements with clients and colleagues
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Desirable:
- Experience in a legal secretarial, administrative, or similar office-based role
- Familiarity with AML and CDD processes (training can be provided)
The team meets weekly in Bury St Edmunds for training sessions, team meetings and informal catch-ups.
Ashtons Legal is an equal opportunities employer and we welcome applications from all communities and backgrounds.
Key skills/competency
- Compliance
- Anti-Money Laundering (AML)
- Client Due Diligence (CDD)
- Data Entry
- Administrative Support
- Case Management Systems
- Document Management
- Attention to Detail
- Client Communication
- Microsoft Office
How to Get Hired at Ashtons Legal LLP
- Research Ashtons Legal's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your File Opener resume: Highlight compliance, data entry, and administrative skills relevant to legal support.
- Showcase attention to detail: Emphasize your precision in document management and regulatory adherence.
- Prepare for compliance questions: Understand AML and CDD fundamentals for a File Opener role.
- Demonstrate strong communication: Be ready to discuss client interactions and teamwork effectively.
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