Manager of End User Engineering

Your future role at a glance

Location: Remote

Department: Core Technologies End User

Schedule: Full-Time, Days

Salary: $125,689.26 - $170,049.54 per year

Eligible for an annual bonus incentive

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

How you’ll make an impact in this role

• Modern Endpoint Strategy: Lead the technical vision for enterprise endpoint management, utilizing Tanium and Workspace ONE to remotely manage and secure 100,000+ devices.
• Team Leadership & Talent Development: Responsible for recruiting, mentoring, and retaining a high-performing engineering team. Focus on fostering a culture of continuous learning, professional growth, and technical excellence.
• Strategic Vendor & Partner Governance: Oversee large-scale outsourced partners and managed service providers, ensuring they meet strict performance standards and deliver high-quality results.
• Digital Transformation & Innovation: Drive enterprise-wide initiatives to transition the workforce from legacy hardware to modern cloud-based systems, utilizing digital experience tools to proactively improve employee productivity.
• Organizational Alignment & Culture: Build a collaborative environment that bridges technical silos, ensuring the team remains agile and composed while managing multiple high-priority projects in a fast-paced setting.

Education

What minimum requirements you’ll need

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

What Additional Preferences We're Seeking

• Operational Excellence: Deep knowledge of ITIL frameworks, ensuring the department follows industry-standard best practices for service, support, and security patching.
• Strategic Execution & Delivery: Proven track record of taking complex, multi-phase technical roadmaps from concept to completion—delivering high-quality results on time and within scope.

Key skills/competency

• End User Engineering
• Endpoint Management
• Tanium
• Workspace ONE
• Team Leadership
• Talent Development
• Vendor Governance
• Digital Transformation
• ITIL
• Technical Roadmaps