Business Development Representative
Ascend Learning · United States
- Hybrid
- Full-time
- $65,000 / year
- United States
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Job highlights
- Generate sales leads for healthcare training and certification.
- Work remotely in the United States, CST timezone preferred.
- Utilize outbound calls, emails, and prospecting techniques.
- Collaborate with sales teams and understand client needs.
- Requires Bachelor's degree and 2+ years sales experience.
About the role
About Ascend Learning
Ascend Learning is a leading healthcare and learning technology company dedicated to impacting lives through purpose-driven work within a people-first culture. Our powerful portfolio of brands serves students, educators, and employers with outcomes-based, data-driven solutions across the entire learning lifecycle. Ascend Learning products are utilized by a wide range of professionals, including physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals, and insurance brokers. Headquartered in Burlington, MA, with additional office locations and a significant remote workforce across the U.S., Ascend Learning has been recognized by Newsweek and Plant-A Insights Group as one of America’s Greatest Workplaces for 2025 and a Best Place to Work for Mental Well-Being for 2025. We are constantly seeking talented, passionate professionals to join our mission to change lives. If this sounds like an environment where you'd thrive, we encourage you to learn more.About NHA
The National Healthcareer Association® (NHA), a brand within Ascend Learning's healthcare segment, is dedicated to building the next generation of allied health professionals. Since 1989, we have empowered over 1.25 million individuals to access better futures in healthcare through innovative learning solutions, certification, and career development. We partner with individuals, educators, and employers to elevate the learning experience, ensure practice and career readiness, and drive positive outcomes for the industry, allied health professionals, and ultimately, patients.What You'll Do
As a Business Development Representative (BDR), your primary focus will be on creating qualified sales leads to cultivate new business opportunities. You will manage an assigned roster of leads, including self-sourced prospects and Marketing Qualified Leads (MQLs).Where You'll Work
This is a remote position based in the United States. Preference will be given to candidates within the CST timezone.How You’ll Spend Your Time
- Drive lead generation and client conversion through outbound calls and emails, managing inbound inquiries, and identifying high-potential prospects via effective prospecting and qualification.
- Cultivate new business prospects within the healthcare industry across an assigned U.S. territory.
- Utilize consultative and value-based sales techniques to understand prospect business needs and recommend frontline healthcare training and certification product solutions to key stakeholders and decision-makers (e.g., Healthcare CEOs, CNOs, CMOs, Nurse Educators, Professional Development Directors).
- Conduct effective, efficient, and professional communications via telephone, email, webinars, and social media to achieve performance metrics.
- Schedule and coordinate discovery meetings with relevant Sales team members.
- Foster strong client relationships and enhance the brand image by collaborating with Marketing on campaigns, maintaining accurate CRM records, and managing leads throughout the sales process.
- Support the sales team by participating in strategy meetings, staying informed on industry trends, understanding prospect challenges, and preparing sales plays and messaging for the Call Calendar.
- Streamline the top of the sales funnel to facilitate the success of Account Managers and Solutions Executives.
What You'll Need
- Bachelor’s degree.
- 2+ years of recent, successful sales experience with a proven track record of overachievement.
- Experience selling products or services to the healthcare industry is a plus.
- Experience using CRM to manage a territory.
- Previous experience, efficiency, and comfort working remotely.
- Ability to build curiosity by creating and communicating the value of products and services to prospective, new clients.
- Proficiency in presenting to small and large audiences via conference calls and web-enabled environments using PowerPoint and other technologies.
- Ability to ask effective questions to identify prospect needs and provide relevant product solutions through active, empathy-focused listening.
- Strong collaboration and communication skills to ensure positive client relations and support throughout the sales process.
- High level of professionalism with colleagues and clients.
- High level of intellectual curiosity, problem-solving skills, and a willingness to be coached.
- Ability to offer solutions professionally to clients and team members.
- High level of follow-up, both internally and externally.
- Self-motivated and driven with strong attention to detail.
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Proficiency with Microsoft Teams, WebEx, and similar remote conferencing platforms.
- Ability to work remotely in the CST timezone.
Benefits
- Flexible and generous paid time off
- Competitive medical, dental, vision, and life insurance
- 401(k) employer matching program
- Parental leave
- Wellness resources
- Charitable matching program
- On-site workout facilities (Leawood, Gilbert, Burlington)
- Community outreach groups
- Tuition reimbursement
Fostering A Sense of Belonging
Our values-driven culture unites our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives, cultivating an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we become a stronger, more innovative, and more successful organization where employees experience a sense of belonging.Equal Opportunity Employer
Ascend Learning, LLC is an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applicants for U.S.-based positions must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.Key skills/competency
- Business Development
- Sales Lead Generation
- Prospecting
- Healthcare Industry
- CRM Software
- Consultative Selling
- Relationship Building
- Communication Skills
- Remote Work
- Sales Process
Skills & topics
- Business Development Representative
- Sales
- Lead Generation
- Healthcare
- Technology
- SaaS
- Remote
- BDR
- Sales Development
- Customer Acquisition
How to get hired
- Tailor your resume: Highlight your 2+ years of successful sales experience, specifically mentioning healthcare industry sales if applicable, and your proven track record of overachievement.
- Showcase remote work proficiency: Emphasize your experience and comfort working remotely, including familiarity with collaboration tools like Microsoft Teams and WebEx.
- Demonstrate sales skills: Prepare to discuss your experience with CRM systems, lead generation, consultative selling, and how you build curiosity and communicate value to prospective clients.
- Ace the interview: Be ready to articulate your understanding of the healthcare industry, your problem-solving skills, and your ability to ask insightful questions to identify client needs.
- Align with values: Research Ascend Learning's people-first culture, values, and commitment to fostering a sense of belonging, and be prepared to discuss how you embody these principles.
Technical preparation
Master CRM software for territory management.,Practice outbound call and email scripting.,Become proficient with MS Office Suite.,Prepare for remote collaboration tools (Teams, WebEx).
Behavioral questions
How do you build curiosity in prospects?,Describe a time you overachieved sales targets.,How do you collaborate with a sales team?,How do you handle rejection in sales?
Frequently asked questions
- What is the primary responsibility of a Business Development Representative at Ascend Learning?
- The primary responsibility of a Business Development Representative (BDR) at Ascend Learning is to generate qualified sales leads by executing outbound calls and emails, handling inbound inquiries, and identifying high-potential prospects within the healthcare industry. You will play a crucial role in cultivating new business opportunities and supporting the sales team.
- Is this a remote position, and are there any timezone requirements for the Business Development Representative role?
- Yes, this Business Development Representative position is a remote role based in the United States. While remote work is the arrangement, a preference is given to candidates located and able to work within the CST timezone to align with team operations.
- What qualifications and experience are essential for the Business Development Representative position at Ascend Learning?
- To be considered for the Business Development Representative role, you need a Bachelor's degree and at least 2 years of recent, successful sales experience with a proven history of overachieving. Experience in the healthcare industry and with CRM software is highly advantageous. Proficiency in remote work tools and strong communication skills are also essential.
- How does Ascend Learning foster a sense of belonging within its teams?
- Ascend Learning fosters a sense of belonging through its values-driven culture, which emphasizes action, innovation, and collaboration with a customer focus. The company actively seeks and celebrates diverse perspectives, creating an inclusive environment where employees feel valued, can thrive, and be their authentic selves. This commitment to embracing differences strengthens the organization and enhances the employee experience.
- What kind of clients or decision-makers will a Business Development Representative at Ascend Learning typically engage with?
- As a Business Development Representative, you will engage with key stakeholders and decision-makers in the healthcare industry. This includes roles such as Healthcare CEOs, CNOs, CMOs, Nurse Educators, and Professional Development Directors, whom you will connect with to understand their needs and present Ascend Learning's training and certification solutions.