Commercial Operations Manager
@ ASC Engineered Solutions

Hybrid
$98,000 - $138,000
Hybrid
Full Time
Posted 8 hours ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXXXX******* @ascengineeredsolutions.com
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Job Details

Overview

ASC Engineered Solutions is seeking a Commercial Operations Manager to serve as a vital link between operations and key customers. The role focuses on enhancing customer satisfaction and driving operational efficiency through strategic communication and data-driven insights.

Responsibilities

  • Act as primary communication conduit between operations and customers regarding shipping dates and supply issues.
  • Align customer program expectations with operational capabilities and compliance requirements.
  • Partner with Sales to increase selling time and streamline tasks.
  • Track, report, and manage large, complex orders with high SKU counts.
  • Support continuous improvement initiatives and document customer interactions.

Impact & Value

This role improves customer satisfaction and retention, strengthens cross-functional alignment, and provides structured feedback to operations. You will collaborate with Sales, Operations, Channel, and IT to ensure strategic objectives are met.

Requirements

  • Bachelor's degree in supply chain management, business, mathematics, statistics or related field.
  • 3+ years of experience in demand planning, supply chain management, or similar roles.
  • Proficiency in Microsoft Excel, data visualization tools, PowerBI, and Snowflake.
  • Strong analytical and leadership skills with a customer-focused, can-do mindset.
  • Ability to balance customer advocacy with company priorities and travel up to 10%.

Key skills/competency

  • Communication
  • Data Analysis
  • Supply Chain
  • Operations
  • Customer Service
  • Excel
  • PowerBI
  • Leadership
  • Strategic Planning
  • Problem-Solving
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How to Get Hired at ASC Engineered Solutions

🎯 Tips for Getting Hired

  • Customize your resume: Highlight relevant supply chain and data analysis skills.
  • Research ASC Engineered Solutions: Understand their operations and customer focus.
  • Emphasize cross-functional experience: Demonstrate collaboration across departments.
  • Practice role-specific interview insights: Prepare examples of problem-solving and leadership.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft Excel functions and formulas.
Practice data visualization in PowerBI and Snowflake.
Study supply chain management best practices.
Analyze case studies on complex order tracking.

Behavioral Questions

Describe a time solving customer issues.
Explain cross-department collaboration experiences.
Share a challenge in demand planning.
Discuss leadership under high pressure.

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