Senior Systems Specialist Business Support
@ ASB Bank

Auckland, New Zealand
NZ$120,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXX****** @asb.co.nz
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Job Details

About ASB Bank

If you have always wanted to apply your skills to a large-scale Kiwi success story, ASB Bank welcomes you to join our team. We deliver and support secure, functional, and performant products that delight our customers every day. In our diverse environment, our people grow their agile mindset, learn, evolve and make decisions empowered by trust.

About the Role

As a Senior Systems Specialist Business Support, you will work on interesting and complex enterprise-scale projects within a small, agile team. Your voice is heard as you help prioritize and implement improvements. Your responsibilities will include:

  • Analysis and application support
  • Understanding and managing IT infrastructure
  • Automating and standardizing support tasks
  • Implementing monitoring, alerting and reporting
  • Certificate implementation and management
  • Mentoring and uplifting squad capability
  • Providing after-hours support

Skills and Competencies

We value technical problem solving, black box diagnosis, and the willingness to embrace the unknown. You will have experience with enterprise SaaS and commercial products, network infrastructure (firewalls, DNS, Active Directory), and Agile methodologies. Excellent communication, stakeholder engagement, and mentoring skills are essential.

Bonus Skills

  • Experience in a highly regulatory environment
  • Broad knowledge of enterprise applications
  • Working knowledge of integration technologies (SFTP, APIs)
  • Familiarity with CI/CD systems (TFS, GitHub, Octopus, Azure DevOps)

What We Offer

ASB Bank provides a flexible and supportive working environment, comprehensive health insurance, wellness initiatives, parental and flexible leave, and customizable benefits. Enjoy a balanced work-life equation and a culture where everyone feels safe, included, and part of our purpose.

How to Apply

All applications must go through our online career channels. We value confidentiality and appreciate the time and effort you put into applying. Check out the position description to learn more and follow the steps outlined.

Key skills/competency

  • Analysis
  • Application Support
  • IT Infrastructure
  • Automation
  • Monitoring
  • Mentoring
  • SaaS
  • Agile
  • Network
  • Integration

How to Get Hired at ASB Bank

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it with relevant technical skills.
  • Highlight Agile experience: Showcase cross-functional team projects.
  • Demonstrate leadership: Include mentoring and initiative examples.
  • Prepare for technical questions: Review IT and network infrastructure topics.

📝 Interview Preparation Advice

Technical Preparation

Review enterprise SaaS systems
Study IT infrastructure protocols
Practice automation scripting
Learn monitoring tool configuration

Behavioral Questions

Describe a time you led change
Explain your approach to mentoring
Detail handling stakeholder feedback
Share conflict resolution experiences

Frequently Asked Questions