Business Banking Associate
@ ASB Bank

Auckland, New Zealand
NZ$60,000
On Site
Full Time
Posted 4 days ago

Your Application Journey

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Email Hiring Manager

XXXXXXXXX XXXXXXXXX XXXXXXX****** @asb.co.nz
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Job Details

Overview

Join ASB Bank as a Business Banking Associate in a dynamic, professional, and entry-level role. You will support the Small Business team in delivering excellent customer service and banking transactions.

The Role

As a Business Banking Associate, you will be the first point of contact at the Business Centre for Small Business customers. Responsibilities include opening new accounts/groups, handling account enquiries, managing IMT enquiries, processing transfers and refunds, signature checking, and overall account administration.

About You

You are passionate about providing great customer experiences and eager to build a career in Small Business banking. You excel at prioritising tasks in a fast-paced environment and naturally build lasting relationships with both internal and external customers.

Working for ASB

At ASB, the customer is at the heart of everything we do. Work in a diverse and accepting environment with competitive salary, banking benefits, personal and career development opportunities, flexible working styles, and parental benefits.

How to Apply

If this role sounds like the one for you, click "apply" on our careers site. Note that successful candidates will undergo pre-employment checks including Police Check, Credit Check, AML Compliance, and Verification of Qualifications.

Key skills/competency

  • Customer Service
  • Account Administration
  • Transaction Processing
  • Relationship Building
  • Enquiry Management
  • Time Management
  • Attention to Detail
  • Teamwork
  • Communication
  • Problem Solving

How to Get Hired at ASB Bank

🎯 Tips for Getting Hired

  • Customize your resume: Highlight relevant banking experience and skills.
  • Research ASB Bank: Understand their values and customer focus.
  • Practice role scenarios: Prepare for transaction and service queries.
  • Review application tips: Follow guidelines on the careers site.

📝 Interview Preparation Advice

Technical Preparation

Review common banking transaction systems
Study account administration procedures
Learn basics of regulatory compliance
Practice using customer enquiry tools

Behavioral Questions

Describe a time you resolved a customer issue
Explain how you manage high workload situations
Share an experience building client relationships
Discuss handling conflicting priorities effectively

Frequently Asked Questions