Customer Service Representative
@ As You Wish Electric

Seattle, Washington, United States
$21 - $23
On Site
Posted 3 days ago

Your Application Journey

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Email Hiring Manager
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Email Hiring Manager

XXXXXXXXXX XXXXXXXXXXX XXXXXXXXXX******* @asyousewelectric.com
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Job Details

About As You Wish Electric

At As You Wish Electric, our team of home service experts goes the extra mile to ensure peak performance for your home’s electrical systems. We value our employees with stability, lateral growth, and career advancement opportunities.

Benefits

  • Competitive Wage: $21-$23 per hour + monthly bonus opportunities
  • Set schedule with weekly pay
  • Immediate PTO eligibility
  • Great medical benefits including dental, vision, and life insurance
  • Generous 401K company match
  • 6 Paid holidays
  • Ongoing technical and sales development training
  • Team outings and a friendly work environment

The Big Task

As a Customer Service Representative, you will greet incoming callers and process appointments. You are expected to convey information accurately and professionally using scripts and other internal resources.

Requirements

  • Excellent customer service skills with inbound/outbound call experience
  • Ability to thrive in a fast-paced environment
  • Call center experience
  • Proficiency with Microsoft Office Suite or related software
  • High school diploma, GED or equivalent
  • At least 1 year experience in a call center or customer service role

Additional Information

This is an in-person, in-office role. As You Wish Electric is an equal opportunity employer, considering all applicants without discrimination.

Key skills/competency

  • Customer Service
  • Call Handling
  • Appointment Scheduling
  • Communication
  • Microsoft Office
  • Call Center
  • Problem-Solving
  • Teamwork
  • Professionalism
  • Time Management
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How to Get Hired at As You Wish Electric

🎯 Tips for Getting Hired

  • Research As You Wish Electric: Review company history and benefits on their website.
  • Customize Your Resume: Highlight call center and customer service experience.
  • Prepare for Interviews: Practice scenario-based customer handling questions.
  • Showcase Technical Tools: Emphasize Microsoft Office and communication skills.

📝 Interview Preparation Advice

Technical Preparation

Practice call handling simulations.
Review Microsoft Office basics.
Study internal scheduling systems.
Refresh data entry techniques.

Behavioral Questions

Describe your call center experience.
Explain handling stressful situations.
Discuss teamwork in fast-paced environments.
Share customer conflict resolution examples.

Frequently Asked Questions