Front Desk Associate

@ Art of Problem Solving

Position Summary

As a part-time Front Desk Associate at Art of Problem Solving in Johns Creek, GA, you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. You will also support campus operations by helping take inventory, tidying up the facility, and assisting full-time staff with other campus procedures to ensure smooth operations.

The Front Desk Associate Will

• Serve as campus receptionist answering phones and passing messages.
• Welcome students, families, and visitors warmly.
• Manage customer inquiries via phone and email.
• Maintain calendars, schedule meetings, and update appointments.
• Use internal database to generate reports and perform data entry tasks.
• Provide admissions assistance including consultations and follow-ups.
• Organize supplies, take inventory, and support campus operations.
• Supervise students and perform light cleaning duties.
• Keep the lobby and front desk area organized and inviting.
• Assist full-time staff with campus procedures and occasional outreach events.

The Ideal Candidate Has

• Experience interacting confidently with customers, families and students.
• Strong organizational and computer skills.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team, under pressure.
• Administrative and/or customer service experience.
• Proficiency with Google Workspace applications.
• Commitment to maintaining customer confidentiality.
• Physical capability to lift up to 25lbs.

Work Schedule & Benefits

This in-person, part-time position at our Johns Creek campus includes weekday afternoons/evenings and weekend shifts during the academic year, with additional day shifts in summer. The position offers a pay rate of $15/hour, paid sick leave, employee discounts on classes and Beast Academy Online subscriptions, and a 401k retirement plan with company match.

Key Skills/Competency

• Customer Service
• Communication
• Organization
• Scheduling
• Data Entry
• Inventory Management
• Administrative Support
• Problem Solving
• Google Workspace
• Teamwork