Backoffice Sales Administrator
Arjo
Job Overview
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Job Description
About Arjo
At Arjo, we understand what moves us. For people with mobility challenges, we go above and beyond. We seize every opportunity to work and grow as a team, proud to share our knowledge and experience. Does this sound like something that moves you too?
To strengthen our Sales Team, we are looking for a Backoffice Sales Administrator to support our existing Backoffice Sales Team as soon as possible.
What to Expect:
- Administrative support for two field sales representatives and a sales manager
- Addressing potential new customers through proactive acquisition methods (Inbound & Outbound)
- Telephone customer care and consulting
- Processing offers, orders, and tenders, as well as creating credit notes using IT systems
- Processing goods receipts and complaints
- Monitoring delivery dates and customer master data control
- Handling correspondence independently or according to specifications
- Collecting statistics
What Sets You Apart:
- Completed commercial training
- Experience in a comparable position
- Very good IT skills in common MS-Office programs
- Proficient use of ERP systems, ideally M3/SAP, as well as CRM systems
- Strong customer and service-oriented way of working
- Good English language skills, both written and spoken
- Team player, assertive, and enjoys communication
What We Offer:
- An interesting and varied job and a dynamic, open working atmosphere
- Comprehensive training in your area of responsibility and our products
- Team events, after-work events, summer and Christmas parties, and employee activities
- A hybrid working model based on a 38.5-hour week
- Performance-based remuneration (including 13th salary and bonus payment) and further training opportunities
- Employer-sponsored pension scheme
- JobRad leasing and employee discounts via Corporate Benefits
- Free parking and public transport directly outside the door
- Free drinks in our headquarters and regularly fresh fruit
About Arjo
At Arjo, we believe that promoting freedom of movement in healthcare is a fundamental prerequisite for high-quality care. Our products and solutions are designed to enable safe and dignified patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With more than 6500 employees worldwide and 65 years of experience in caring for patients and medical professionals, we are committed to improving the health of people with mobility challenges. For more information about Arjo, visit www.arjo.com
Key skills/competency
- Sales Administration
- Customer Support
- Order Processing
- ERP Systems
- CRM Systems
- MS Office
- Communication Skills
- Proactive Acquisition
- Delivery Monitoring
- Complaint Handling
How to Get Hired at Arjo
- Research Arjo's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their commitment to empowering movement in healthcare.
- Tailor your resume: Highlight your experience in sales administration, customer support, and proficiency with ERP/CRM systems, customizing it for Arjo's specific needs.
- Showcase commercial acumen: Emphasize your ability to manage offers, orders, and customer data, along with proactive acquisition methods in previous roles.
- Prepare for interviews: Be ready to discuss your excellent communication skills in both German and English, and provide examples of your customer- and service-oriented work style.
- Demonstrate system proficiency: Detail your hands-on experience with MS Office, ERP systems (M3/SAP), and CRM platforms, as these are critical for the Backoffice Sales Administrator role at Arjo.
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