Oracle CX Delivery Architect
Argano · United States
- Hybrid
- Full-time
- $150,000 / year
- United States
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Job highlights
- Lead Oracle CX cloud solution delivery.
- Design integrated CX and ERP solutions.
- Gather requirements and define business processes.
- Provide architectural governance and thought leadership.
- Present solutions to executive stakeholders.
About the role
Oracle CX Delivery Architect
We are seeking a highly skilled and experienced Oracle CX Delivery Architect to lead the design, architecture, and delivery of Oracle CX solutions, including Sales, Service, Marketing, and CPQ (Configure, Price, Quote) cloud modules. You will work closely with business stakeholders, project managers, and technical teams to ensure that customer experience solutions align with business goals and are implemented successfully across all phases of delivery.
Responsibilities
- Lead the end-to-end delivery of Oracle CX cloud implementations (Sales, Service, Marketing, CPQ).
- Design scalable, integrated solutions leveraging Oracle CX suite and related applications (e.g., Oracle Integration Cloud, Fusion Middleware, Oracle ERP Cloud).
- Collaborate with business analysts and stakeholders to gather requirements, define business processes, and recommend optimal Oracle CX solutions.
- Create technical architecture documents, solution blueprints, and integration strategies.
- Provide strategic guidance, lead, and drive rapid customer adoption of multi-cloud platforms.
- Act as a technical/functional authority in Oracle CX and provide architectural governance for delivery projects.
- Oversee data migration, systems integration, and interface development between Oracle CX and third-party applications (CRM, ERP, etc.).
- Guide cross-functional teams during implementation ensuring on-time and on-budget delivery.
- Provide thought leadership and best practices in CX transformation, user adoption, and system optimization.
- Present solutions to customers at multiple levels, from SMEs up to C level executives, while explaining transformational concepts to executive decision-makers and influencing their technology strategy.
- Stay current with Oracle CX product updates and roadmap to advise clients and internal teams on new capabilities.
Education
MINIMUM AND/OR PREFERRED QUALIFICATIONS:
- Bachelor's or Master’s degree in Computer Science, Information Technology, or related field.
Experience
- 10+ years of experience in enterprise application delivery.
- 7+ years in Oracle CX cloud architecture and delivery.
- Extensive experience in consulting or a related role, with a proven track record of successful project delivery.
- Proven expertise in Oracle CX modules such as Sales Cloud, Service Cloud, B2B/B2C Marketing, CPQ, Commerce.
- Strong expertise in Oracle Integration Cloud (OIC) and REST/SOAP APIs for integration.
- Solid understanding of data modeling, customer journey mapping, and digital transformation frameworks.
- Experience with Agile, Scrum, or hybrid delivery methodologies.
- Excellent communication and stakeholder management skills.
- Oracle certifications (e.g., Oracle CX Cloud Architect, Oracle Sales Cloud Certified Implementation Specialist) are a plus.
Skill Requirements
- Communication: Proficient in English written and verbal communications. Strong analytical, problem-solving, and communication skills.
- Interpersonal skills: The ability to work effectively in a team and client-facing environment.
- Multitasking: This role may involve working on multiple projects simultaneously, so strong multitasking and time management skills are essential.
- Strong understanding: Various domains such as networking, systems administration, cybersecurity, cloud computing, software development, databases, etc. Understanding of business processes and how technology can be aligned with business goals. Ability to explain technical concepts to non-technical individuals in a clear and understandable manner. In-depth knowledge of industry-specific technologies and best practices.
- Strategic Leadership: Thought leadership for projects and require visionary leadership skills.
- Client Management: Managing key client accounts and relationships at a high level is critical. Familiarity with different operating systems and software applications.
- Industry Reputation: Building and maintaining a strong industry reputation and network are important.
- Business Development: Identifying and pursuing significant business growth opportunities is a core responsibility.
About Us
Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.
Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Key skills/competency
- Oracle CX Delivery Architect
- Oracle CX Cloud
- Oracle Sales Cloud
- Oracle Service Cloud
- Oracle Marketing Cloud
- Oracle CPQ
- Oracle Integration Cloud (OIC)
- API Integration
- Digital Transformation
- Stakeholder Management
Skills & topics
- Oracle CX
- Delivery Architect
- Oracle Sales Cloud
- Oracle Service Cloud
- Oracle Marketing Cloud
- Oracle CPQ
- Oracle Integration Cloud
- OIC
- Cloud Architecture
- CX Transformation
- Enterprise Applications
- Consulting
- Technical Leadership
- API Integration
- Digital Transformation
- CRM Implementation
- ERP Integration
- Agile Methodologies
- Scrum
- Stakeholder Management
- Business Development
- Client Management
How to get hired
- Tailor your resume: Highlight your 7+ years of Oracle CX cloud architecture experience and specific module expertise (Sales, Service, Marketing, CPQ).
- Showcase your consulting skills: Emphasize your 10+ years in enterprise application delivery and proven track record in client-facing roles.
- Demonstrate technical proficiency: Detail your strong expertise in Oracle Integration Cloud (OIC) and API integration capabilities.
- Highlight strategic impact: Mention your experience with digital transformation frameworks and influencing technology strategy for C-level executives.
- Prepare for technical and behavioral questions: Be ready to discuss Oracle CX modules, OIC, Agile methodologies, and your leadership approach.
Technical preparation
Master Oracle CX modules: Sales, Service, Marketing, CPQ.,Deep dive into Oracle Integration Cloud (OIC).,Practice designing scalable, integrated cloud solutions.,Prepare to discuss API integration strategies.
Behavioral questions
Describe leading complex CX implementation projects.,How do you influence executive technology strategy?,Share an experience managing multiple projects.,How do you stay updated on Oracle CX roadmaps?
Frequently asked questions
- What are the key Oracle CX modules Argano's Delivery Architect will focus on?
- The Oracle CX Delivery Architect will lead the design, architecture, and delivery of Oracle CX solutions, with a strong focus on Sales Cloud, Service Cloud, Marketing Cloud, and CPQ (Configure, Price, Quote) cloud modules. Expertise in these specific areas is crucial for success in this role at Argano.
- What level of experience is required for the Oracle CX Delivery Architect role at Argano?
- Argano requires a minimum of 10+ years in enterprise application delivery and specifically 7+ years in Oracle CX cloud architecture and delivery. Extensive consulting experience with a proven track record of successful project delivery is also essential.
- Does Argano prefer specific Oracle certifications for the CX Delivery Architect position?
- While not strictly mandatory, Oracle certifications such as Oracle CX Cloud Architect or Oracle Sales Cloud Certified Implementation Specialist are considered a plus for the Oracle CX Delivery Architect role. They can help validate your expertise.
- What integration technologies are important for this Oracle CX Delivery Architect role?
- Strong expertise in Oracle Integration Cloud (OIC) and experience with REST/SOAP APIs for integration are critical. The architect will be responsible for overseeing systems integration between Oracle CX and other applications like CRM and ERP.
- How does Argano approach project delivery for Oracle CX solutions?
- Argano utilizes Agile, Scrum, or hybrid delivery methodologies for its projects. The Oracle CX Delivery Architect will guide cross-functional teams to ensure on-time and on-budget delivery, providing thought leadership in CX transformation and system optimization.
- What is Argano's company culture like regarding innovation and client interaction?
- Argano positions itself as a digital consultancy immersed in high-performance operations, focusing on transformative strategies and technologies. The role involves client-facing responsibilities, presenting solutions to C-level executives, and influencing technology strategy, indicating a dynamic and client-centric culture.
- What kind of business development responsibilities does the Oracle CX Delivery Architect have at Argano?
- The Oracle CX Delivery Architect role includes business development responsibilities, such as identifying and pursuing significant business growth opportunities. This implies a proactive approach to expanding Argano's services and client relationships within the CX domain.
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