Workplace Facilities Assistant

Role Description: Workplace Facilities Assistant at Arcadis

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. With over 36,000 people across 70+ countries, Arcadis is dedicated to improving quality of life. As a Workplace Facilities Assistant, you will play an important role within the Australia Workplace Team, reporting directly to the Workplace Facilities Manager.

Role Accountabilities

The main responsibilities of this Workplace Facilities Assistant role include, but are not limited to:

• Resolving day-to-day office operational issues and escalating appropriately when necessary.
• Maintaining office and kitchen cleanliness.
• Ordering, restocking, and maintaining supplies.
• Setting up meetings and event spaces, including movement of furniture, ordering food and beverage, and maintaining room tidiness (requires a level of physical fitness).
• Providing reception cover as/when needed, including answering, screening, and forwarding telephone calls, taking detailed messages, ordering and receiving couriers, and greeting and directing visitors.
• Coordinating with vendors and building management to ensure smooth operations.
• Undertaking First Aid and Evacuation Warden roles.
• Providing meeting room AV support.
• Performing other duties and responsibilities as assigned by your manager.

Qualifications & Experience

Arcadis is looking for a Workplace Facilities Assistant with:

• Relevant experience in a professional environment.
• Organized, methodical approach and a good work ethic.
• Professional appearance and manner on the phone and in interaction with clients and staff.
• Commitment to customer service excellence.
• Excellent communication and relationship-building skills, both internally and externally.
• Good knowledge of Microsoft Office packages.
• Knowledge of general IT systems and those used in the delivery of Workplace services.
• Ability to manage time effectively and prioritize tasks where required.

Why Arcadis?

At Arcadis, we believe that everyone's contribution matters. We foster an environment where you are empowered to be your best, pioneering a skill-based approach to help you carve your career path and maximize your impact. You'll contribute to meaningful work, delivering sustainable solutions for a more prosperous planet, and create a lasting legacy on your career, colleagues, clients, and the world.

Our Commitment to Equality, Diversity, Inclusion & Belonging

Arcadis is an equal opportunity employer committed to equality, diversity, inclusion, and belonging. We encourage applications from Aboriginal and Torres Strait Islander people, Veterans, and spouses, striving to be an employer of choice and a great place to work for all our people.

Key skills/competency

• Office Operations
• Facilities Management
• Customer Service
• Vendor Coordination
• Reception Duties
• Supply Management
• Event Setup
• Microsoft Office
• IT Support (basic)
• First Aid/Warden